Determining Whether You Should Charge Restocking Fees

Some companies accept a return on a product, but will then deduct a portion of the price (usually between 10% and 20%) for restocking fees. Over the years, restocking fees have gotten a bad reputation - customers think they are just another way for retailers to unjustifiably keep their money. However, when you take a closer look, restocking fees are really just ways for retailers to recoup some of the costs they incur when accepting a returned item. There are definitely times when a restocking... Read more »