Hi all, just to clarify some doubts here.
To be honest, this is a new dvd supplier we are using. The old supplier was charging us $10.99.. Buy in lots of 10, new releases, but you can't choose the titles. As a result, we've had customers feedback to us that they do not get certain titles that they want.
Which is why we sourced for this new supplier who gave us a better price & in addition, allow our customers to choose any movies from their list.
We've done extensive research on this new supplier and they are authentic dvd suppliers. But then again, with bootlegs flooding the internet these days, who can be 100% sure. As mentioned, we drop ship these dvds direct from our US supplier. We do not have any stock off hand. We drop ship a whole host of items and rely entirely on customers' feedback as it's virtually impossible for us to stock even HALF of the items we drop ship.
Because we are using a new supplier, we've already offered our first three customers a 100% cash back if these are found to be bootlegs. With reassurances from our supplier that they only deal in legit Region 1 dvds (& we've done our research on them), PLUS a 100% money back guarantee given to our first three customers, I honestly don't know what else we can do to ensure that we DO NOT want to be dealing in bootlegs.
If our customers feedback and say that these are bootlegs, we will DEFINITELY stop using this supplier. In addition, we'll refund our customers whatever they've paid. Will then revert to the old supplier.
So there, we are NOT out to scam anyone from this board. We've been holding back on the larger orders and are awaiting our customers' reports on the new supplier's dvds.
We believe in giving every supplier a FAIR chance to prove themselves. That's why we decided to use the new supplier & in addition, gave 100% money back guarantee to our first three customers (as always when we get new suppliers who deal in multimedia products).
Please do not buy if you don't believe us. Frankly, I'm quite tired of answering emails DEMANDING WHY I've made my previous auctions private and emails with all the bashing & hostility. I'll say this again, we believe in giving everyone a fair chance to prove themselves. If we're wrong, we'll compensate these customers. It will be at a complete loss to us but as I've said, we are not here to scam anyone and we definitely do not wish to sell bootlegs.
I'll appreciate if people from this forum stops the bashing & hostility and gives me some constructive feedback instead. Thanks.
