Anthony Ulmer, the owner of EXTREME DEAL . COM has not responded to my emails regarding the whereabouts of my order that totalled to $1270. I tried contacting him by phone 323-394-2413 but I get continuous rapid beeps... maybe because it's not accessible in Canada(?) Therefore, before I miss Paypal's due date on complaints, I filed a case of non-delivery against him.
Has anyone dealt with this company before? Please post either pleasant or unpleasant experiences.
I'd appreciate your help.
goWholesale Forums » Wholesale Buyers » Supplier Testimonials
ExtremeDeal.com is SCAM!!!
20 posts
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Hmm.. http://www.extremedeal.com domain info
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extremedeal.com
Registrant:
Anthony T. Ulmer (IINGUPODJD)
11054 Ventura
Studio City, CA 91604
US
Domain Name: EXTREMEDEAL.COM
Administrative Contact:
Anthony T. Ulmer (BEDQBWFVGO) Extremedeal@yahoo.com
11054 Ventura
Studio City, CA 91604
US
8187662123
Technical Contact:
Network Solutions, Inc. (HOST-ORG) namehost@WORLDNIC.NET
21355 Ridgetop Circle
Dulles, VA 20166
US
1-888-642-9675 fax: 123 123 1234
Record expires on 19-Aug-2004.
Record created on 19-Aug-2002.
Database last updated on 22-Aug-2003 00:02:15 EDT.
Domain servers in listed order:
ST-NS1.YAHOO.COM 216.136.225.202
NS5.STORE.YAHOO.COM 216.136.225.199
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You can see up there another contact with his name at Studio City, CA with a different Phone #. Try that.. I've got this funny feeling I've come across the address '11054 Ventura Blvd' before.. I just can't remember for what. That's a very busy and long thoroughway with tons of businesses on it.. Legit and otherwise
Anyway, either this guy is unprofessional and is lazy at communicating with his customers or you've been ripped off.. Hopefully it's the former and not the latter.
Good luck. -
There is no reason you should not be able to access that number from Canada. The beeps you hear could be a fax machine.
Call the number that plate posted above. Do not let your fraud protection deadline go by. File it now. If you do get a hold of the company you can always unfile. If you can't get a hold of a live person by email or phone within 72 hours of contact, I wouldn't deal with them. If they are that busy then the need to hire more people to take care of their customers. -
SCAM, indeed!
BEWARE! Do NOT deal with ExtremeDeal.com or Anthony Ulmer!
He took my money.
He never delivered my order.
He never responded to my emails.
He has his contact numbers disconnected.
Hence, a THIEF!
Also, he did not respond to my complaint through Paypal. However, Paypal did not recover any funds from his account to help me out. Will Paypal keep trying or that's it on their part?
I have then reported the company to FTC & BBB.
Are there other ways to seek recoveries and/or file cases against him?
Please and thanks. -
I would appreciate if someone creates a site like, the good and bad for wholesalers. For example there are lots of webmaster sites, which rank sponsor programs as "The good" "The bad"...
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Sergio wrote:I would appreciate if someone creates a site like, the good and bad for wholesalers. For example there are lots of webmaster sites, which rank sponsor programs as "The good" "The bad"...
Ive seen a lot of sites about the so called "good" and "bad" of just about anything on the internet, and there are always people (not saying that this is the case in this thread) that cry wolf ~ when the company is completely legitimate & has many satisfied customers. -
I thought you missed the complaint date with Paypal? They still accepted the complaint after that?
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fashionista wrote:Therefore, before I miss Paypal's due date on complaints, I filed a case of non-delivery against him.
When he said I'll receive it in 10 days and I didn't... and after another 10 days without any contact with him... I filed a case through Paypal. -
I purchased a wholesale order from him off his website, and another one through ebay. It took almost 2 months to receive the order I purchased off his website. He was extremely responsive to all the emails I sent him within that period, usually responding in just a few hours.
However, a month after the goods arrived, I received an invoice from some sort of customs/brokerage company for over $200. Anthony had told me that due a mistake on the shipper's part (in Sri Lanka), the bill was mistakenly made out to me rather than him. He told me he would take care of it.
But he hasn't! He won't reply to my emails anymore. And the phone number provided on his website is a voice message system that says his inbox is full. So I have no way of contacting him.
In addition, I never received the goods I ordered through ebay from him. However, luckily, I paid with a credit card for that order, so I can file a chargeback. But the other order (the wholesale one), I paid through paypal with my paypal debit card and that was back in July, so the 60 days have expired. I just submitted a chargeback form anyway, but I doubt they will help me.
The last time I emailed Anthony, he told me that he was closing his store. He also told that he was a private investigator. I really thought I could trust him since he always kept in communication with me until recently, and I am still hoping this is all just some kind of misunderstanding/miscommunication. -
Yes, Anthony was initially responsive but today, there's just no way to communicate with him. I have filed a case against him with Yahoo. He never attempted to resolve our dispute to the point where Yahoo took his store off its list. I am currently working on chargeback through my credit card.
Is this wholesale business a matter of luck? You follow all the precautions, you do your research on a company - reputable & legit... then what? You scream, FRAUD!
virago222 - Thanks for your post. Please let me know the outcome. -
i just placed an order with this guy..and now i foung this site.........!@#$!!! has anyone recieved good products from him?
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caquilino wrote:i just placed an order with this guy..and now i foung this site.........!@#$!!! has anyone recieved good products from him?
What method of payment did you use? Was it through Paypal? If so, for how much? I'm just curious since just the other day, after 2 months of my non-delivery case, Paypal was finally able to recover a portion of my money from his account. -
I was once a victim of an ebay seller for a fraudulent transaction. I was lucky that I got my money back. The method of payment was through paypal. My suggestion is.... report it to the National Fraud Agency or to The Internet Fraud Complaint Center (IFCC). This is a branch of FBI http://www.fbi.gov . Send always a copy to the person you are complaining to so that he will know that you are serious in getting back your money. This will put him in hot potato!
Personally, I go for credit card payments because you are always protected by your credit card company with the charge back system.
Happy shopping and selling to all. -
I am very glad I was recently introduced to this site especially after finding such negative comments about me, at least I can respond to this one particular person. Since confidentiality laws prohibit me from likewise disclosing her name, I wont, however I will tell you she is not using the name she used when I dealt with her.
I am the owner of Extremedeal.com. On August 1 through August 8, 2003, she purchased 2 orders from me. She herself claims to have placed two orders with me, but what she neglects to tell you is the second order she did not pay for, however we shipped anyway (my mistake). She received this order promptly, and before she got the first order. She is in Canada, so I told her it would be imported, and would take 2 to 3 weeks. After receiving the second order, and 10 days after placing the first order she emailed and said she did not want to wait any longer (10 days to Canada?) and vehemently stated she would do a chargeback to a Paypal account. She talks on this site of trying to chargeback her credit card, then of Paypal, which is it? When I told her I would refund the first order but not the second order, she became belligerent and stated that I had to refund the entire order, then she would ship the merchandise back. Sensing a scam I declined, and my offer still sticks to this day which she has refused.
She seems to get satisfaction posting derogatory comments like these, or likes to insinuate that since I have two different addresses, somehow I must be a criminal. Anybody can call my business on the same phone number I have always had...it is clearly posted on the site, as is my address however I will shortly be moving (does that make me suspicious?) Also in response to another allegation, she seems to have gotten great satisfaction by reporting me to Yahoo shopping, but I have never been on Yahoo shopping so that point is mute.
I am an importer and broker. I definitely have done my due diligence in trying to provide the best products at the best prices. In 2003 I have been to visit my sources in Sri Lanka, Thailand and India 2 times. I have spent considerable time there trying to sort out any problems. I intend to go again in the next week or so. This trips are draining and can sometimes be dangerous. I have been ripped off for thousands.
People talk about Moda or Urbanwear. I don't know these guys, but I can assure you it appears they are trying to do the same thing I am doing, with probably some of the same sources I have used.
I am happy with new sources I have developed, however I can tell you the one way to best insure that you receive your products timely is to purchase from me when I am out there. This way I can oversee the delivery personally to prevent any problems.
Not every business transaction will go perfectly, however I am working very hard to ensure a minimal risk. When I do these transactions I usually carry the entire risk, my customers are protected through credit card transactions, but I have very little recourse in dealing with Asia.
And finally, I don't hide from anybody. Yes sometimes my voice mail is full, I am a sole proprietor, and I travel alot. And lastly, I do not purchase from overseas sweatshops. I have not seen one yet. Thanks for your time and I look forward to working with anybody out there to grow both of our businesses. Anthony -
I am very glad you were introduced to this site. I can therefore further inform the wholesale buyers what kind of customer service you offer.
This is a detailed timeline of my unfateful encounter with you. I have saved emails and documents on everything to file cases against you through different sources (and of course, for this thread):
* 8/1 - An order of 80 pairs of Abercrombie shorts was placed. $1270 was sent through Paypal. Delivery time was confirmed to be 10 days.
* 8/10 - No sign of parcel, so I inquired about the status of the order. No reply.
* 8/13 - An order of 36 shirts Phat Farm was placed for $322.20. Again, inquired about the status of the previous order. Your reply: "Dont worry about payment of this new order until I can advise you of your tracking number for your previous order. "
* 8/14 - Your email:
"Usually shipment is within 10 days, however I am now having a problem with my supplier. The phat farm t-shirts will be shipped with no customs fees to your door."
* 8/15 - 10/19: Inquiries. No replies.
* 8/20 - My email:
"It's been 3 weeks and I haven't received my order yet nor have I heard any update from you. I have tried to phone you but all I get is continuous rapid beeps... which sounds like the number is disconnected. Put yourself in a buyer's shoes and you'll be paranoid too. Therefore, I have filed a case on Paypal for non-delivery.
Resolutions:
1. I receive the merchandise by the end of the month or...
2. I receive a refund."
* 8/21 - Posted a thread on this site.
* 8/22 - Your reply:
"I am travelling now to Asia to sort these problems in shipping out for the Abercrombie items. I can issue a refund (minus the Phatfarm) but now I am funding my Paypal account and it will take a couple of days."
* 8/25 - No refund despite the above email. Phat Farm shirts arrived. Two major problems: 1) Customs fees were not prepaid 2) Shirts are not-as-described! Per description: 3 styles as seen in picture; multiple colours. Per actual package: about 5 shirts with the styles in the picture; either white or gray (call that multiple!). The rest of the styles are ugly/unsellable.
* 8/26 - Filed cases against Extremedeal.com through BBB & FTC.
* 8/29 - Paypal's email:
"Our investigation has determined that the seller is at fault, but we were
unable to recover any funds from the seller's account."
* 9/2 - Requested a chargeback from my credit card company, denied. Apparently 30-day is the deadline. I was not aware of this since I was never defrauded until I met you.
* 9/3 - I then filed a case against Extremedeal.com through Yahoo Shopping. You say you've never been on Yahoo Shopping? Then why would you crazily put up a Yahoo Shopping logo on your site (which by the way is still up)? And why would Yahoo Shopping crazily help me go through the complaint process of their non-existent merchant? Crazy, huh?!
* 9/4 - Your email:
"You must either pay me for the Phat Farm shirts, or return them. In such case I will refund your order for the Abercrombie order. Or...since I am here now, I can ship to you within 5 days. Your choice."
My choice: I'll send back the shirts when I receive my first order's refund. After receiving the not-as-described shirts, there's a big chance I'll receive not-as-described shorts. Also, I'm not going to spend money to ship back the shirts (in addition to the customs fees of receiving them) and wait for God knows how long until I receive my first order's refund. And now you say you sensed a scam in this? Honey, try sensing wit
Yet after giving you my choice, I've never heard a word from you again until you fortunately found this board.
* 9/14 - Yahoo Shopping's email:
"We have excluded the merchant from the Yahoo! Shopping listings because of their inability to meet our customer service standards. The merchant's removal from our listings should motivate the merchant to resolve your order issue as soon as possible."
* 9/17 - Filed for Buyer's Protection Program, as the last step of Yahoo Shopping's resolution process. However, only a portion can be credited back. Yahoo also requested for a letter from my credit card company stating that a chargeback is denied.
* 10/10 - Requested a letter from my credit card company; however, the csr suggested that I submit documents supporting this issue and their fraud department can take it from there for a chance of chargeback.
* 10/26 - Paypal recovered $500.18 from your account and sent it to my account.
* 10/31 - Received a letter from my credit card company that only $300 will be credited back to my account. Apparently my account only carries the basic option for chargeback and suggested I opt for the next higher colour (silver/gold) for full protection. Great, just great.
As for your ugly junk shirts, I just sold them for less than you assumed they're worth. It's funny how you think I used a different name when I dealt with you. I have always used my legal name. You must be refering to the yahoo email address I used to file a case against you through Yahoo Shopping, that was my boyfriend's. They required a yahoo email which I didn't have at that time. Funny.
The bottom line is, you're a THIEF. No matter how you try to justify the situation, you still ran away with my money and deceived me by sending not-as-described products. No matter how you advertise how good of a company you own, you will still end up treating somebody like you treated me - e.g. virago222. I just hope your future victims will stumble across this board first before 'giving away' their money.
To all the readers, I will recommended you to buy from Anthony Ulmer, the owner of ExtremeDeal.com... if you want to go through what I've been through - three months of wasted time and effort. NO Communication, NO Product, NO Refund, NO Resolution!
Please be aware of the pattern of business etiqutte between ExtremeDeal.com and ModaClothingCo.com. Moda used to please customers until lately when everybody started screaming "Scam!" NO CPRR (see above). And now, they're out of business. Anthony Ulmer said it himself that his site is going down - as quoted by virago222 on this thread: "The last time I emailed Anthony, he told me that he was closing his store."
Your money. Your choice. -
What I don't understand, Fashionista, is why would you place a second order if you didn't get the first one yet?
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I've done research on his company before I placed the first order. I gave him the benefit of a doubt. I figured that when it didn't arrive after 10 days, it must be on its way. I know that a supplier is a time factor. Also, this is Canada after all, customs take their time assessing a parcel's value etc. Having considered these, I placed another order. It was even reassuring when he offered to send the second order, which was located in LA, without payment until he can confirm the shipment of the first.
It was only after three weeks, when there was no word of the first order being shipped and no resolution of the not-as-described second order, that I started to worry. -
I am having the same problem with Anthony Ulmer. He will not return calls or emails- until I reported him yesterday to the FBI Internet Fraud Division.
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thank you i will not ever deal with extremedeals
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I posted last year and totally forgot about this site until now....
I don't know how things turned out with fashionista, but here's my story. If you recall, I had stated that I placed 2 orders from Anthony. One arrived several months late with an unexpected customs charge I had to pay--the other order never arrived.
Since I wasn't able to contact Anthony despite several attempts in a month, I proceeded with my chargeback requests through Paypal and my credit card and was lucky enough to get all my money back, including the customs fee I had to pay.
I was still surprised though that my transactions with Anthony didn't pan out because he seemed like an extremely nice and responsive person when I emailed him in the beginning. Well, a few months after I got my money back, I had an email from him stating that he would be refunding my money. I guess he didn't realize I had already filed the chargebacks, so I told him that he didn't owe me anything anymore. I can only imagine how backlogged he was with his paperwork if he didn't know this already.
Even though things didn't work out, he did provide me with a contact in Sri Lanka for A&F clothing, which I thought was very nice of him. His website is still up, so I guess he didn't close shop after all, although when I emailed him a few months ago about an item that was posted on his site, he said it was out of stock.
Would I buy from Anthony again? Yes, although I would use a credit card. Not because I think he would intentionally defraud me, but as I have seen and he has said himself, he often travels which can leave me out of the loop for a lot longer than I can afford to be. Based on the conversations we have had through email, Anthony seems like a genuinely decent person. I honestly don't think he's a scammer as fashionista accused him of--just maybe has too much on his plate? Also, from first-hand experience, I know how things can be delayed when buying from overseas and I believe that most of Anthony's delays (this probably applies to Moda as well) were a result of his supplier's delays. That's just the nature of the business I suppose.
There are a lot of scammers out there I'm sure, but I don't think Anthony's one of them. Unfortunately, I think Extremedeal is run only/primarily by him alone which results in the sometimes lack of customer service. If he teamed up with at least another person who could "hold down the fort" while he was off on his travels, I think the company would really succeed. A lot of resellers are new and unsure of what they're getting themselves into (myself included)--that means communication is key. No matter what problems arise, I think that as long as the seller maintains efficient and honest communication with the buyer, the majority of those problems can be worked out eventually.
My 2 cents......it's time to feed the dogs now....
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