goWholesale

anyone buy large volume through surplusmasters.com and pay by bankwire?

Search 4um. Much has been posted.

All i said is that your money is safe with them! Didnt say anything about timely orders or anything of that nature. You asked if they could be trusted and i told you that they are not in it to steal your money. As far as any other facts i cant tell you, all i know is that they had a problem with an order of mine and my money was refunded immediately and the communication was never cut off!

I've purchased different merchandise from them on different occasions and they all have come through. There was one case where my items were never delivered and I received a full refund.

Dear forum,

SURPLUSMASTERS.com frauded us, small import apparel company located in Berlin, Germany.
We wired 1200 $ for 100 RL Polo Shirts in early june 2005 and never got answers from that on.
we tried to call but only got the answering machine several times.
after months of waiting and sending emails they begged us to send them evidence from our bank here.
its the second largest bank in Germany and we sent a fax directly from their managers buro that the money was wired to their account 2 months ago.
from that on we never heard a single reply of them.
i am very disappointed and think that NO ONE AT LEAST OVERSEAS SHOULD SEND SURPLUSMASTERS.COM MONEY IN ADVANCE.
Whether its Gio or Robert, they both did absolute illegal and that not only with us.
We think that they handle it this way when getting money from overseas in advance.
please dont buy at them.
also our qouestion:
can we do anything like going to courts or telling the american police from here ?
please give us some tips what to do in this case.
remember its now february 2006 and they didnt not move since august 2005.
please advise,
best regards from berlin.
Michael

Guys from surplusmasters.com owe me about the same amount as to michael-giersch... I've gone through a lot of e-mails back and forth, lots of empty promises on their part. This has been dragging since July of 2005, and I have almost lost my patience and hope that I will ever get a refund from them. Be careful with ordering from these people...

michael-giersch
Posted: Fri Feb 10, 2006 1:40 pm Subject: CAREFUL SURPLUS MASTERS FRAUDED US WITH 1200 $ !!!!!!!!!!!!!

--------------------------------------------------------------------------------

Dear forum,

SURPLUSMASTERS.com frauded us, small import apparel company located in Berlin, Germany.
We wired 1200 $ for 100 RL Polo Shirts in early june 2005 and never got answers from that on.
we tried to call but only got the answering machine several times.
after months of waiting and sending emails they begged us to send them evidence from our bank here.
its the second largest bank in Germany and we sent a fax directly from their managers buro that the money was wired to their account 2 months ago.
from that on we never heard a single reply of them.
i am very disappointed and think that NO ONE AT LEAST OVERSEAS SHOULD SEND SURPLUSMASTERS.COM MONEY IN ADVANCE.
Whether its Gio or Robert, they both did absolute illegal and that not only with us.
We think that they handle it this way when getting money from overseas in advance.
please dont buy at them.
also our qouestion:
can we do anything like going to courts or telling the american police from here ?
please give us some tips what to do in this case.
remember its now february 2006 and they didnt not move since august 2005.
please advise,
best regards from berlin.
Michael

Michael here is the letter we forwarded to you regarding the transaction of the wire transfer.

I bought 25 Ralph Lauren Shirts from them on the 9/20/2005. I paid via international wire transfer, they sent me a "paid" invoice, but then: NOTHING! No answers, the site was down some weeks, then they activated a new site, and some weeks ago the old site is online. I got nothing the excusions, for example like this:


We have just recently discovered that the fault is in the sourcing office we
were working with. THey have taken all of our monies and never had product
for your orders and is not shipping.

We have contracted a law firm to pursue criminal charges.



You will be in contact with you through email/ mail correspodndence
highlighting time schedules pamyent schedules and furhter information; in
the next 7 business days.

Refund will be issued



Sorry for the inconvenience we will be providing your refund as soon as
possible. We were no longer able to continue to provide this stock due to
this recent incident.



We apologize for any inconvenience. However it may take a little longer then
normal to refund your order due to the fact that all of your order is
unrecoverable. What this means is that we must refund directly out of pocket
for 80-90 orders that are not traceable or can be located even by contacting
this company. No furhter correspondence can be made or returned form the
sourcing office.



Again we apologize but we are doing the best that can be done to resolve
this amicably. Please understand that due to this issue, our account has
been considerably depleted. You will receive your refund and please withhold
from filing any charge backs or following legal actions. We are working on
credit for the truckloads that were purchased towards our new venture. We do
not want to file bankruptcy. It is our wishes to continue to selling product
and refund as monies are recouped. If we are faceed with chargebacks or
legal recourse this will simply deplete more of our account to a non working
status and we will be forced to file bankruptcy.

We are currently working out payment plans with our lawyer regarding our
client base and you will receive a legally binding contract outlining a
payment plan.



For credit card orders. We will also be covering any finance charges
incurred through the duration of the time to refund your order fully



Again if it was just your one order we had to be concerned with, your refund
would be issued immediately.



We are currently compiling reports so that we do not forget anyone and
correspondence will be provided from either Surplus Masters directly or
counsel representing our company within 7 business days

This is our update.



We are currently working on a fast pay-out plan that will cover any credit
card rates accumulated over the period of payout if it is longer then a
month.

Say that we owe amounts starting from $300 to $26,000 and this is why we
need a bit of time to kind of work through everything on case by case basic.

Most of the money we owe is for gray market goods (no paperwork).We stopped
selling because if before we would get a fine for trademark infringement or
something that was not up to de-labeling agreements in turn the very End
buyer (ebayers/reseller is getting the fines due to brand holders changing
the strategy in hitting the demands' pocket instead of the suppliers to cut
out the buying of non authorized goods.

Brand holders had no problem with gray market goods as this was a common
industry even 2-3 months ago but with the new trademark laws it is just not
advisable to deal in these goods because if you are an ebayers selling RL or
A&F that you bought with no paperwork you may stand to get your auctions
ended and receive fines of the full retail value of each item listed.



This happened to few of our customers & we covered all fines as well as the
huge fines accumulated through German trade issues when A&F decided to open
436 Mark & Spencer stores in Germany and cut out all and any non paperwork
goods that went to Germany which was about 30% of our business.

In just one month of paying back the fines our customers received for not
being able to provide paperwork; we depleted our account to a point where we
had to get federated department store goods on credit just to start selling
to be able to pay off the dept & not end up in bankruptcy which is what the
other choice would be.



We lost close to $60,000 in product & about $80,000 in operational costs so
we went from a leader of one sector to a NEW Beginning company with only one
advantage, a great reputation with suppliers like department stores.
Reclamation houses & a tone of expertise in getting a whole new operation up
due to the credit we got from certain places in product.



All we ask is that you bare with us thru this extremely hard time for us &
give us a week or two to get back to you with legally binding pay-out
contracts that are being handled by

Evan Barenbaum



One Liberty Place
Suite 1800
1650 Market Street
Philadelphia, PA 19103-7395

215 864 7086



If we accumulate judgments & charge backs we have no choice but to
immediately file bankruptcy but because we have reputation to save, we are
not going for that option unless the circumstances push us in to that last
choice which will leave us & customer without a solution due to the fact our
account is depleted & the company will be closed as a limited liability
corp. with no equity to speak of or go after.

We feel we have the energy & expertise to get away from that disaster & pay
out everyone pretty fast from the feedback we got on selling the stock we
got on credit with the help of some colleagues & our reputation in being a
long standing honest e trader as well as a large contributor to the
community.



A payment plan will have the dates& amounts to be paid out signed by us &
will have to be signed by you for payments to start at a predetermined date.



We are asking for just a bit of time and after getting the results you can
decide on pursuing this matter further in filing judgments & such as it will
not be too late.

We ask that you take in consideration that we are actively working to solve
this problem & a law firm way hired to provide a legally binding solution &
show that we are reputable firm in good times as well as bad times.

Thank you for your understanding, please get in touch with us if you have
any additional questions or contact our lawyer if you decide in pursuing a
judgment as well as any legal issues.

We want to make a note on threats:

we are not in a position to pay and are not paying out because immediately
because we do not want to, keep in mind that threats are not something
that can make us move in any other direction on your specific resolution no
mater what they are, this is the reason for hiring a law firm to deal with
this incident while we are in pursuit of the money owed to us as well
which is the other part of the job this law firm is handling.

last year someone took off with $26,000 of our money, a broker which we
knew & have an address as well as files all reports with every legal agency
as well as two police departments but it has been a year and after
providing info that completely proves this person ignoring us & threatening
us if we pursue legal action, not one phone call from authorities has been
returned .All we got is :" We are not set up to deal with such incidents &
this was $26,000 of product that a person never even planed to deliver &
is a knows CROOK. Maybe you even know this name & can help us out with info.

His name is Joe Patsy. The person who is not getting us our money back
that we owe you is Raj Singh ,maybe you have any leads on this person
.That would help as well.

we have an open case on this issue but instead of waiting for luck after
what we experienced as far as help from authorities on first case that we
paid out of pocket as we could afford it, we would rather settle with a
payment plan while we work out a possible way to get our money back and
hopefully payout immediately. Again we are not depending on this but instead
of mailing you and have you wait along with us we are doing the honest/legal
thing & are working on a way to start paying out of our pocket no matter
what the result is.





ANy further questions please contact :



Evan Barenbaum



One Liberty Place
Suite 1800
1650 Market Street
Philadelphia, PA 19103-7395



215 864 7086

Here is Evan's profile

We included this to provide legitimacy to the attorney who has been selected
to represent Surplus Masters



http://www.whiteandwilliams.com/Bio/EvanBarenbaum.asp





Thank you

Gio da Vinci
Director Of Operations
http://www.surplusmasters.com / http://www.splitbuy.com


No answers since then any more, when you've paid, you aren't interesting any more. And they're in every forum looking for guys like me who say the truth.
So, where is my money??? I won't stop posting the truth like I wrote you!

Try this site #### for reliability and honesty. ####.com

Off Topic.

Subject is question about surplusmaster.

STAY AWAY FROM THEM!
THEY OWE ME OVER $5000 on April 28, 2006 I got this email from them:

We just wanted to update you on the situation with remaining refund amount. As a result of fraud Surplus Masters has suffered considerable losses, and is unable to immediately refund, or provide you with the goods that were expected to be received.

After consulting with our attorney rather than dissolving Surplus Masters and seeking bankruptcy protection, our company intends to pay the funds out of pocket. Surplus Masters has little, if any assets that will provide you with any relief if it is forced into bankruptcy.

In its present status, Surplus Masters is able to make progress payments over twelve (12) months starting July 1, 2006 in the amount of three hundred twenty dollars and eighty three cents ($320.83) each month until paid in full.

If you must pay any interest rate fees on the money we owe you, please, contact us and we’ll try our best in given situation to cover these expenses as well.



Unfortunately, this is all that we can offer at the moment considering our financial state. Please, let us know.

Thank you,

Sincerely,

Helen


Last week I asked them why I hadn't received the payment and got this reply:

Hello (NAME DELETED),
Unfortunately, due to financial difficulties Surplus Masters has been
dissolved as organization and went out of business. As much as we'd love to
take care of unpaid balances we could not do it any longer. Thanks,
Helen

Was Surplusmasters a LLC?

In any event, "going out of business" does not exempt one from financial obligations.
That's what bankruptcy does. Those defrauded should pursue them enough to make them
declare bankruptcy. That way it will follow them around a while.

My 2 cents.

Receeved email from Robert, I hope they are trying to make good and not just another delay tactic:

Hello,
we are awaiting about 4-5 more costumers to email & then will set up new payment plans that will be small but will have a limit of 1 year for all to be paid out.It may be sooner or it may take longer but the limmit is one year.
The reason we are doing that is because it will be out of my name & will give you something to catch on to .
We could use all the help we can get even if the people we are responding to can just say the weel are in motion.

Email me in another 48 hours again if you donto mind so i camn give you an update on when the paym,ent plan will go out & after that we will explain the payment plan & send it out by registered mail to be signed & returned with one copy for you & one copy for our lawyers.
We just did not expect that we would have to close SM.com if not we would keep our promiss & get you paid back since you gave us some much needed slack!

any positive words on forum would be greatly apriciated as it will only help us pay back faster ,we just need people to post that we are in contact & working with you , if not i simply apriciate you giving us another chance!
Good stuff all around!!!
Robert.

MicheleS wrote:anyone buy large volume through surplusmasters.com and pay by bankwire?

Never pay for your eBay item through instant wire transfer services . These payment methods are unsafe when paying someone you do not know.

here is their new contact info cross check all new info with their old info
1671 Loretta Avenue
Trevose, PA 19053
Tel: 877-33-P-E-N-N-Y (337-3669)
Fax: 309-415-3436
Email Us!
Visit Our Main Site

Is Surplus Penny off the air? Website doesnt even come up now.