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is it safe to use american express

11 posts

  1. hermes lover

    Joined: April 2004
    Posts: 310

    how safe is it too pay with american express if something goes wrong like products dont show up??
    Posted 4 years ago  |  Login or Register to Reply

  2. ms_gkygrl

    Joined: June 2004
    Posts: 366

    AMEX is very safe (I find them one of the safest) regarding the protection of your purchases. Are you using something like the Blue Cash or the classic Green or Gold Rewards (where you pay them off monthly)??? I think you are protected under both.

    The best thing to do is to call the customer support or write them a note. Their customer support has always been helpful to me anytime I needed to work out an issue. Through my experience, one of the best.
    Posted 4 years ago  |  Login or Register to Reply

  3. scfieldsy

    Joined: September 2005
    Posts: 110

    AmEx has been great ... so great in fact, that PayPal more often than not tries to decline my purchases that back up onto it giving me a "Your creditor has declined your card. Please contact them ..." only to find that there were no declined transactions by AmEx - in fact PayPal never even requests the money from them! Fortunately, AmEx cust serv is so good it only takes me a minute or two to get a real person and find this out. Not so with PayPal. After 30 min on the phone I get some kid telling me that it's not their problem but a problem with my creditor and NO I can't speak with anyone else. The latest denied transaction was to a PayPal verified recipient in the US with over 300 business transactions in their PayPal Premiere business account. I've done dozens of deals with them and I've never issued a chargeback against PayPal. I'm currently looking into alternatves now that BidPay is gone. Anyone have any advice about/experience with Stormpay or Alertpay?
    Posted 4 years ago  |  Login or Register to Reply

  4. jabbu

    Joined: September 2004
    Posts: 67

    Hermes lover wrote:how safe is it too pay with american express if something goes wrong like products dont show up??


    I don't think it can get any safer.
    Posted 4 years ago  |  Login or Register to Reply

  5. guidoverduci

    Joined: August 2004
    Posts: 9

    can't be amex for sure.. although occasionaly you'll run into someone who won't except them.
    Posted 4 years ago  |  Login or Register to Reply

  6. guidoverduci

    Joined: August 2004
    Posts: 9

    ** can't beat amex...
    Posted 4 years ago  |  Login or Register to Reply

  7. mywebwholesaler

    Joined: March 2003
    Posts: 214

    Amex is great for customers but not good for merchants.
    With Amex, as a customer, if you do a charge back you will get your money back whether the merchant sent you the goods or not. The merchant dos not get a chance to send AMEX tracking or anything. It all goes on the customer’s word and nothing else. (This pertains to web sales) The majority of Merchants online do not accept Amex for this reason.
    Posted 4 years ago  |  Login or Register to Reply

  8. scfieldsy

    Joined: September 2005
    Posts: 110

    MyWeb is absolutely right.
    TAnd this is exactly why you want to use it whenever possible as a customer.
    Posted 4 years ago  |  Login or Register to Reply

  9. moonlitsun

    Joined: March 2004
    Posts: 155

    Another serious reason many online merchants do not accept AMEX payments is due to their industry-high card acceptance fees (ie "discount rate"). For this reason alone, you'll find very few wholesale distributors that accept AMEX within the computer technology marketplace and other vertical channels accustomed to small profit margins.
    Posted 4 years ago  |  Login or Register to Reply

  10. pete

    Joined: March 2004
    Posts: 740

    I've had just the opposite experiences with them. On a couple of occasions I've reversed chargebacks. I hardly get any, maybe one a year, but I've always "won."

    On one occasion, I called the guy who said he hadn't received the goods, he said Oh, Yeah! and sent a check for about $ 350. He also said he'd call and have the chargeback straightened out, so they would not think I was a crook. Turns out, they reversed the chargeback and was then paid twice. I sent the guy a check and everyone was happy. It was six months from when he sent me the check until the chargeback was back in my bank account, however.

    As I mentioned in another thread, they have also gotten much more competitive in their rates. Not great, and it's still a premium, but they are below 3%. Biggest thing with them and now the others is that YOU are funding the super-rewards they are promoting. Those high mileage cards cost you the merchant a higher discount rate.
    Posted 4 years ago  |  Login or Register to Reply

  11. diablo audio

    Joined: February 2006
    Posts: 27

    I know that for at least some AMEX cards, purchasing wholesale qty with the intent to resell is a violoation of your user agreement. This being the case, you may be in trouble if you get ripped off for say 50 nanos and then try to have AMEX take care of you. I'm not sure specifically which cards this applies to (I'd assume business cards allow this). Anyway, I wouldn't put all my faith in AMEX. But it is still safer than wire transfer ;).
    Posted 4 years ago  |  Login or Register to Reply

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