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Overstock Headquarters BAD (overstockheadquarters.com)

48 posts

  1. randyo156

    Joined: May 2005
    Posts: 112

    I would highly suggest that anyone considering to do business with tiffany be very careful
    I sent a payment of $2600 for some items on wensday
    they were to be shipped on friday
    She has not communicated since payment has been rec'd
    A chargeback is pending with paypal
    If anyone has her contact info it would be greatly appreciated
    Thank you
    Posted 4 years ago  |  Login or Register to Reply
  2. db_liquidations

    Joined: January 2005
    Posts: 83

    A lesson learned..never buy from ANYONE who doesn't make their contact info readily available.
    Posted 4 years ago  |  Login or Register to Reply
  3. randyo156

    Joined: May 2005
    Posts: 112

    her contact info/ address was on the site when i paid
    she took it off the day after i paid
    Posted 4 years ago  |  Login or Register to Reply
  4. chark540

    Joined: May 2005
    Posts: 88

    When I clicked the cart button on the site it said her store was closed but to send email to this address

    overstockheadquarters@ comcast dot net.
    Posted 4 years ago  |  Login or Register to Reply
  5. randyo156

    Joined: May 2005
    Posts: 112

    thanks Clark
    I am aware of that
    the site was functional when i made my order
    i did not make my order through the site
    we discussed and negotiated over wholesale411
    i just checked her site to see if she was legit
    Posted 4 years ago  |  Login or Register to Reply
  6. randyo156

    Joined: May 2005
    Posts: 112

    I have rec'd a usps tracking number
    which indicates they have no info on the package
    She prolly shipped the package today, after receiving a word from paypal
    I will keep everyone updated on the status
    thank you
    Posted 4 years ago  |  Login or Register to Reply
  7. pandaexp

    Joined: September 2004
    Posts: 69

    I think you should wait a few more days until you pass a judgement. It's been less than a week right? (or I may be mistaken)
    Posted 4 years ago  |  Login or Register to Reply
  8. randyo156

    Joined: May 2005
    Posts: 112

    less then a week
    4 business days
    i am a very patient person
    first she didnt ship when she said she would
    2nd she ignored all pms
    3rd she rmeoved contact info from her website
    4th i called her today
    when she found out who it was she hung up without another word
    5th the tracking number she provided paypal with(upon my complaint)
    was via usps, not our agreed upon shipping method, i will change my feedback slightly assuming transaction goes through
    Thanks
    Posted 4 years ago  |  Login or Register to Reply
  9. trendybuys

    Joined: June 2004
    Posts: 282

    Just my 2 cents.... I think that the gun was jumped by placing fraud complaints with paypal just 2 days after payment was made. You have upto 30 days to file a complaint with paypal, and as a matter of fact paypal will not even deal with this issue only after 2 days as you have to wait a total of 7 days after the payment. All that being said im not saying that you might not have been screwed by this seller, just think you could have been a bit more patient then just 2 days.

    I know that there is a lot of parania out there but we have to exercise a bit of patience before pointing the barrel of a gun at someones head.
    Posted 4 years ago  |  Login or Register to Reply
  10. mywebwholesaler

    Joined: March 2003
    Posts: 214

    Ditto :)
    Posted 4 years ago  |  Login or Register to Reply
  11. overstock headquarters

    Joined: August 2005
    Posts: 64

    2 days after payment he filed he got his money back through paypal, so I stopped shipment on the ipods, you are not pulling a fast one on me. I just thank god he didn't get them yet. as far as when you called me the other day, you called my cell and blocked your number so I did not have a number to call you back and yes I do have crappy reception, so no I did not hang up on you at all. you have your money back from paypal I am getting my ipods back and no deals. I am not dealing with someone who tries to cheat and file a claim 2 days after payment. and another thing I also told you I was taking my kids to six flags over the weekend so when I got back I saw you filed a claim and called usps immediately. also I am in the process of shutting my website down, to expensive. so that had nothing to do with you.
    have a nice day and anyone else reading this do not deal with this person that is all I have to say.
    thanks :)

    Tiffany
    Posted 4 years ago  |  Login or Register to Reply
  12. randyo156

    Joined: May 2005
    Posts: 112

    I Have not rec'd any money as of this time
    she did not tell me bout taking her kids
    she did hang up when she heard who it was
    she ignored all 6 of my pms after payment
    i would sincerely appreciate having my money back
    I do not pull fast ones
    Honesty is my only policy, something the other members will learn as i do more business with folks on the forums
    I will update all when this has been resolved
    i can add a screenshot of my paypal complaint if anyone really needs to verify what i say
    Randy
    Posted 4 years ago  |  Login or Register to Reply
  13. db_liquidations

    Joined: January 2005
    Posts: 83

    I dont have anything to do with this particular issue, but I can tell you from experience that if you shipped via USPS and they already had your package, then there is NO WAY you contacted them to get your merchandise back. They just don't do that. I had someone do a chargeback the day after I shipped some items and USPS will not stop your package and return it to you
    Posted 4 years ago  |  Login or Register to Reply
  14. mywebwholesaler

    Joined: March 2003
    Posts: 214

    If you filed a complaint with paypal you are going to have to wait until they release the money back to you.

    I don’t know about this particular order but you can get a package redirected. It is a process but it can be done. You have to find out what post office it will hit next and call that post office (in time) and they can have the package re-directed. It’s a real pain, but I have done it.
    Posted 4 years ago  |  Login or Register to Reply
  15. db_liquidations

    Joined: January 2005
    Posts: 83

    Wow, I did that and the postmaster at the next next post office informed me that they couldn't do it. Maybe it just depends on where it is?
    Posted 4 years ago  |  Login or Register to Reply
  16. mywebwholesaler

    Joined: March 2003
    Posts: 214

    Oh yeah, at first they told me no too but I kept calling an telling them that I placed the wrong address on it and had to have it redirected back to me. I finally reached someone on the phone that told me it could be done but they don’t like to do it. :)
    Posted 4 years ago  |  Login or Register to Reply
  17. overstock headquarters

    Joined: August 2005
    Posts: 64

    and that is exactly what I did MyWebWholesaler.
    this randy guy is nothing but a cheat, the money has been taken from my account and paypal has your money so call them to release it. But yes the money has been sent back.
    and why try to lie? you know damn well I told you I was going out of town for the weekend....
    you filed a complaint after 2 days!!!!!
    READ THIS PEOPLE 2 DAYS!!!!!! NOT EVEN ENOUGH TIME TO GET TO HIM!!!
    HOW CAN YOU SIT THERE AND SAY I DID NOT SHIP ANYTHING OUT AND TRY TO RUIN MY REPUTATION ON THESE BOARDS....I WOULD ADVISE NOBODY LET THIS PERSON BUY FROM THEM OR THEY WILL BE SORRY FOR SURE....
    AND IF ANYONE HAS ANY QUESTIONS OR WOULD LIKE PROOF THAT THESE WERE SENT OUT i WILL BE HAPPY TO FAX OR EMAIL THE RECIEPT THAT SHOWS THEY WERE MAILED OUT TO THIS THIEF!!
    AND YES U DID TRY TO PULL A FAST ONE BUT IT DIDNT WORK THIS TIME I HAVE DEALT WITH THIEVES LIKE YOU BEFORE AND IT WONT HAPPEN AGAIN THATS FOR SURE.
    Posted 4 years ago  |  Login or Register to Reply
  18. overstock headquarters

    Joined: August 2005
    Posts: 64

    I Have not rec'd any money as of this time---PAYPAL HAS YOUR MONEY
    she did not tell me bout taking her kids---OH YES I DID DON'T EVEN TRY TO LIE TO MAKE YOURSELF LOOK BETTER!
    she did hang up when she heard who it was---MY PHONE CUT OUT ON ME AND YOU BLOCKED YOUR NUMBER SO I COULD NOT CALL YOU BACK!! I HAVE NO REASON TO LIE!
    she ignored all 6 of my pms after payment---IDIOT I WAS OUT OF TOWN, LIKE I TOLD YOU I WAS GONNA BE! GOT SIX FLAGS RECIEPTS TO PROVE THAT AS WELL!! :)
    i would sincerely appreciate having my money back---CALL PAYPAL!!
    I do not pull fast ones ---OH BUT YES YOU DO, FOR SURE!!!

    U KEEP THIS UP AND YOU WILL DEFINATELY HEAR FROM MY LAWYER, I HAVE PROOF OF EVERY PM, EMAIL, RECIEPTS, AND IF YOU PUSH ME ENOUGH I WILL PERSUE THIS FURTHER, BELIEVE ME MONEY IS NOT A PROBLEM IF I CAN GET A THIEF OFF THESE BOARDS OR EVEN IN JAIL. SO DO WHAT YOU WANT AND WE WILL SEE WHAT HAPPENS!! :)
    Posted 4 years ago  |  Login or Register to Reply
  19. overstock headquarters

    Joined: August 2005
    Posts: 64

    THIS IS THE PM THAT I SENT TO YOU ABOUT ME GOING OUT OF TOWN!
    THOUGHT YOU COULD LIE HUH???


    Re: ipods
    overstock headquarters

    Posted: Wed Sep 28, 2005 2:19 pm

    Posted: Wed Sep 28, 2005 2:19 pm

    Are you sure?
    I emailed the warehouse for the serials and model #'s and thats what they gave me.
    The warehouse is about 45 miles from me if I need to I can run up there but I cannot go until this coming monday because me and my family are going out of town for the weekend. (taking the kids to six flags)
    but we do have these in stock for you we also have the others in stock as well. it could have been they picked up the wrong box.
    anyways let me know if you want them or not there are a couple other people in line for these icon_biggrin.gif icon_biggrin.gif icon_biggrin.gif
    have a good day hun,
    Tiffany
    View users profile
    Posted 4 years ago  |  Login or Register to Reply
  20. randyo156

    Joined: May 2005
    Posts: 112

    Tiffany
    you do not need to be rude or nasty
    i have been ntn but professional with you
    i did not file a complaint until tuesday after you hung up on me
    that would have left you monday and half of tuesday to respond to those pms
    you were on vacation for the weekend


    also tiffany
    you mentioned you would ship friday
    before you left
    by fedex
    a copy of your message

    Posted: Wed Sep 28, 2005 6:26 pm Quote message

    ok great

    will email you friday sometime with the tracking number. icon_biggrin.gif icon_biggrin.gif
    Thanks so much and have a good day!

    Tiffany
    Posted 4 years ago  |  Login or Register to Reply
  21. randyo156

    Joined: May 2005
    Posts: 112

    dont use going out with your kids during the weekend as an excuse for not fulfilling your obligation during the week
    and at the begining of next week
    If you wish to bring on your lawyer you are welcome
    i have just asked for the money or the goods
    thats hardly unreasonable
    Posted 4 years ago  |  Login or Register to Reply
  22. randyo156

    Joined: May 2005
    Posts: 112

    Posted: Wed Sep 28, 2005 1:04 pm Quote message

    yea I can get those out to you definately before I leave on friday icon_biggrin.gif
    Posted 4 years ago  |  Login or Register to Reply
  23. overstock headquarters

    Joined: August 2005
    Posts: 64

    yes sure I said that but as you know things do come up and sometimes cannot ship the exact day. the package went out that saturday from the warehouse usually I send out myself but a situation arose and could not ship friday, but does that mean you have to go straight to paypal and file a complaint 2 days after payment??? jumping the gun huh???? YES!!
    I am a very professional person and I take pride in the items I sell and how I run my business so we could go back and forth about this forever but I know I am right and I know I am a good seller.
    so I dont have to sit here and argue with you. EVERYBODY SEES YOU ARE ALREADY A LIAR
    I HAVE DONE PROVEN WHAT I NEED TO PROVE AND THATS IT!!
    I HAVE EVERYTHING I NEED TO PROVE IT IF ANYONE HAS QUESTIONS THEN JUST PM ME.

    THIS IS THE LAST I WILL BE POSTING ABOUT THIS SITUATION AS I HAVE SAID BEFORE I HAVE PROVEN WHAT I NEED TO.
    AND RANDY YOU WILL BE HEARING FROM MY LAWYER VERY SOON.
    MODS I ASK THAT YOU CLOSE THIS THREAD BECAUSE NOTHING FURTHER NEEDS TO BE SAID.
    Posted 4 years ago  |  Login or Register to Reply
  24. randyo156

    Joined: May 2005
    Posts: 112

    please leave thread open till the conflict has been resolved that way users would know how the transaction ended
    you have proven ntn
    i filed a claim after 6 pms and a phone call where you hung up ( 5 full days after payment and last communication)
    you were unable to fulfill your commitment on time
    i should have been notified on monday when you reached the office
    if you cancelled the shipment you should have notified paypal of the same
    instead of providing them with a tracking number
    I have no desire to argue with you
    its pointless
    i am just hoping to get my money back
    Regards
    Posted 4 years ago  |  Login or Register to Reply
  25. artbroker

    Joined: June 2003
    Posts: 1,760

    Posted: Tue Oct 04, 2005 1:55 pm
    randyo156 wrote:I would highly suggest that anyone considering to do business with tiffany be very careful.
    I sent a payment of $2600 for some items on wensday
    they were to be shipped on friday
    She has not communicated since payment has been rec'd
    A chargeback is pending with paypal
    If anyone has her contact info it would be greatly appreciated
    Thank you


    Posted: Thu Oct 20, 2005 11:54 pm
    overstock headquarters wrote:MODS I ASK THAT YOU CLOSE THIS THREAD BECAUSE NOTHING FURTHER NEEDS TO BE SAID.


    Posted: Fri Oct 21, 2005 12:29 am
    randyo156 wrote:please leave thread open till the conflict has been resolved that way users would know how the transaction ended


    This has been going on since Oct 4. PayPal should have released the money by now. I agree that nothing more needs to be said, I will leave the thread open so we can see the resolution.

    This is an example of miscommunications. Both sides could have handled things different, but I am willing to wait for confirmation that the money has been returned and this will be locked.
    Posted 4 years ago  |  Login or Register to Reply
  26. overstock headquarters

    Joined: August 2005
    Posts: 64

    well that is something he needs to deal with paypal about because they have already taken it out of my account.
    HERE'S YOUR PROOF, I WOULD DO A SCREENSHOT BUT DON'T KNOW HOW.

    Related Transactions
    Date Type Status Details Gross Fee Net
    Oct. 4, 2005 Temporary Hold For Buyer Dispute Removed Details -$2,529.96 USD $73.67 USD -$2,456.29 USD

    Oct. 21, 2005 PayPal Claim granted
    Oct. 21, 2005 PayPal Email sent to Seller
    Oct. 21, 2005 PayPal Email sent to Buyer
    Oct. 21, 2005 PayPal Refund initiated
    Oct. 21, 2005 PayPal Case in Review
    Oct. 20, 2005 PayPal Case in Review
    Oct. 19, 2005 Buyer Email send to Paypal
    Oct. 19, 2005 Buyer Email send to Paypal
    Oct. 17, 2005 PayPal Additional information requested from buyer
    Oct. 17, 2005 PayPal Email sent to Buyer
    Oct. 7, 2005 PayPal Case in Review
    Oct. 4, 2005 PayPal Email sent to Seller
    Oct. 4, 2005 PayPal Email sent to Buyer
    Oct. 4, 2005 Seller Tracking information provided
    Oct. 4, 2005 PayPal Email sent to Seller
    Oct. 4, 2005 PayPal Email sent to Buyer
    Oct. 4, 2005 Buyer Complaint case initiated

    SO THIS SHOWS THE MONEY HAS BEEN RETURNED, IT'S NOT MY FAULT PAYPAL HAS NOT RETURNED IT TO HIM.
    CLOSE THIS THREAD IMMEDIATELY!
    Posted 4 years ago  |  Login or Register to Reply
  27. randyo156

    Joined: May 2005
    Posts: 112

    monies have not been rec'd as of this time
    paypals investigation is complete
    here is their email to me


    We have decided in your favor, however, we were unable to recover any funds
    from the seller's account. As stated in the PayPal User Agreement, recovery
    of funds associated with a Buyer Complaint cannot be guaranteed.

    We will make our best effort to recover the funds in question if they
    become available in the seller's account in the future. Please be assured
    that we will also take appropriate action against the seller's account,
    Posted 4 years ago  |  Login or Register to Reply
  28. overstock headquarters

    Joined: August 2005
    Posts: 64

    sounds to me like they are keeping your money, you need to call them and complain because it was taken out of my account.
    go to http://www.paypalsucks.com and read the horror stories there.
    but YES it was taken out as you can see in the above post so call them there is nothing I can do any firther because I dont have your money.
    Posted 4 years ago  |  Login or Register to Reply
  29. overstock headquarters

    Joined: August 2005
    Posts: 64

    Related Transactions
    Date Type Status Details Gross Fee Net
    Oct. 4, 2005 Temporary Hold For Buyer Dispute Removed Details -$2,529.96 USD $73.67 USD -$2,456.29 USD
    Posted 4 years ago  |  Login or Register to Reply
  30. overstock headquarters

    Joined: August 2005
    Posts: 64

    oops I mispelled further :)
    Posted 4 years ago  |  Login or Register to Reply

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