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CNBC TO AIR "THE EBAY EFFECT" June 29
23 posts
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May 25, 2005 - CNBC To Air "The eBay Effect - Inside a Worldwide Obsession" Wednesday, June 29th at 8 PM and 11 PM ET
An Original Documentary Reported by David Faber
If eBay actually employed the 430,000 people who earn an income selling on its site, it would be the second-largest private employer in the United States after Wal-Mart.
"The eBay Effect - Inside a Worldwide Obsession," a CNBC original documentary, offers an unprecedented look at the eBay you don't know. From Europe to Asia to its corporate headquarters in San Jose, CNBC's award winning documentary anchor David Faber offers viewers an exclusive look at how the world's leading online commerce site really operates and delves deeply into the controversies surrounding it including claims of fraud, favoritism and outrage over fee increases.
"The eBay Effect - Inside a Worldwide Obsession" premieres on CNBC on Wednesday, June 29th at 8 PM and 11 PM ET. It will re-air on Friday, July 1st at 8 PM and 11 PM and Sunday, July 3rd at 9 PM and 12 midnight ET.
"The eBay Effect - Inside a Worldwide Obsession" is produced by the same team behind the CNBC's award-winning original documentary "The Age of Wal-Mart: Inside America's Most Powerful Company," as well as the network's other acclaimed original documentaries, "The Big Heist: How AOL Took Time Warner" and "The Big Lie: The Rise and Fraud of WorldCom." -
Should be pretty interesting. Very insightful, considering the fact that ebay sellers might as well be called commissioned sales reps!
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Is anyone going to watch?
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I'm gonna try to watch it tonight. Would be nice if a bunch of us met on the 411 live chat and talked about it during the show..I hope they bring up some good points.
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I'll catch the 11 version.
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can you say "Lame"...what a bunch of lies coming from whitman.
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I am on my way to airport. I have it TiVoed.
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This was a very biased, tilted perspective from the world of executives at eBay. Eventually, the pendulum will swing in the world of p2p.....it always does (must follow the same rules as every other new industry that gets replaced by another).
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Where can we catch a replay?
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Friday & Sunday night Encore Presentation at 8 pm & 11pm ET CNBC
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seamed like a reasonable look..since ebay is a public company they have to look out for profits #1 etc etc
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Where can we catch a replay?
Dont worry the will play it over and over again. -
can you say "Lame"...what a bunch of lies coming from whitman.
Yep, especially the ones about the fee increases. Its amazing that a company can be so successful in spite of itself!
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I think the piece was good from a business standpoint. Anyone that has had P and L responsibility understands. David Faber asked good questions. Not a 90 minute fluff piece. As CEO, Meg must walk a fine line. She has stockholders to please, as well as buyers, sellers and employees. eBay offers much more than any other online auction. Just try to imagine the cost for their advertising expense.
There is no way to tell the good guys from the bad guys until after the "crime" is committed. It is difficult to know who is telling the truth when you don't know the players.
Just looking at this 4um, we don't know if products sold in the For Sale MarketPlace are what is advertised. And if the product is going to be shipped.
I was surprised to hear that eBay hits drop during "American Idol" shows. But then again, it shouldn't surprise me. -
There is no way to tell the good guys from the bad guys until after the "crime" is committed. It is difficult to know who is telling the truth when you don't know the players.
Art, I agree when you are talking "He said, She said", but there is no excuse for them not to shut down the bootleg dvds being sold on their site.
Like the guy said last night there are programs that could pick out the hot button words like import, sleeve, dvd9, etc.
They show all these people monitoring auctions. I see tons of people come here complaining that their auction was shut down by Vero for clothing, I have yet to see anyone come to this forum claiming to have been shut down for selling import dvd.
You can find several powersellers that are selling bootlegs. Look at their feedback and there will be several comments about bootleg, etc.
I agree that eBay has to operate like any other business as public relations go, but I dont buy the where doing all we can do to stop the fraud argument. -
I heard Meg say there is more that can be done.
I hear what you're saying about the bootleg videos, but if the studios aren't telling eBay to pull it, how can eBay know? Vero is the Verified Rights Owner telling eBay to shut down auctions.
I don't like seeing reproduction art especially when the sellers try hiding that fact. Interesting that it was said on the program that repro has to be in the title. With most original art, if you don't know the outside and inside dimensions, you won't know if it is a repro. -
Art, I agree the MPAA and the studios are not doing their part. I think they are more worried about college kids and file share sites. I still think eBay bears some responsiblity to assist in stopping it. Unlike clothing, there are definite signs that a seller is selling bootleg dvd.
The legit sellers have a right to expect it because it drags down the market pricing for their products. I think sellers would get 10 to 20% more for their product if it werent for the Asian garbage.
The CEO eluded to what I have thought was the reason for the price increase all along. They wanted fewer stores and more auctions. If you will notice, right after the fees where increased for the store, the price for listing those #$%^ 99 cent (no I am not crazy about them) auctions was decreased. They claimed this was to offset the earlier hikes. How exactly they justified lowering fees for auction sellers was a trade off to store owners, I have no idea.
One thing for sure, feebay isnt going to lose. -
One thing I just thought of while reading your post. If Napster and Kazaa can be sued for allowing downloading of illegal music on their network, why can't eBay be held responsible for all the blatant import DVD sellers who are selling obvious illegal "copies" of copyrighted material on their site?
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I would think most likely becuase of this - http://pages.ebay.com/help/policies/user-agreement.html
IN NO EVENT SHALL WE, OUR SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES OR OUR SUPPLIERS BE LIABLE FOR LOST PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH OUR SITE, OUR SERVICES OR THIS AGREEMENT (HOWEVER ARISING, INCLUDING NEGLIGENCE).
I wonder if Kazaa had a user agreement like eBay's if they'd still be up and running... -
I wonder if Kazaa had a user agreement like eBay's if they'd still be up and running...
Actually I think they did. I believe that part of the argument was that they where not responsible.
The difference is that the studios havent (and probably wont) gone after eBay. eBay sells a lot of their legit product for them, unlike the download sites.
What needs to happen is for the sellers to keep pressuring eBay and the MPAA. Eventually the squeeky wheel will get the grease. -
The world’s most famous jewelry company filed suit June 21 (2004) in the U.S. District Court of the Southern District of New York against eBay Inc., the world’s largest online auction site. Tiffany claims eBay facilitates and participates in the counterfeiting, infringement and false advertising of the jewelry company’s federally registered trademarks in violation of the Lanham Act. The Act allows trademark owners to recover damages against infringers.
Filing suit wasn’t a rash decision for Tiffany. The company had approached
California-based eBay several times in the past few years in an effort to thwart potential counterfeiters. But it was unhappy with eBay’s response. And it wasn’t the only one. Other luxury-goods companies, such as Kate Spade and Prada, also have been working to eradicate purveyors of counterfeit goods from eBay.
But experts are unsure whose side the courts will be on in this fight. The case is among the first of its kind in the United States and will set the precedent for other cases, which—depending on the outcome of this case—may follow.
A Bit Of A Tiff
Counterfeit merchandise has been a problem for luxury-goods companies such as Tiffany for years. But online auctioneers have taken the problem to a new level.
When Tiffany first asked eBay in 2002 to stem the flow of counterfeit merchandise, Tiffany says eBay refused. “eBay pretty much just relegated Tiffany to use a standard software program,which it designed to help stop counterfeiters,†Swire says. But he adds it wasn’t enough.
That program, Verified Rights Owner (VeRO), allows companies to search eBay for keywords that could indicate potentially infringing activity. If suspected counterfeiters are found, Tiffany reports them to eBay, which then shuts down the auction. But eBay’s not doing the work. Tiffany is.
According to Swire,Tiffany spends thousands of dollars each month trying to track down these auctions. In fact, Tiffany has two employees who monitor eBay full-time.
In its lawsuit, Tiffany asks the court to force eBay to account for its profits arising from counterfeit sales, and enter a judgment for as much as $1 million for each counterfeit piece of Tiffany merchandise sold on eBay. Tiffany also asks for punitive damages and attorney’s fees.
“I think we have an excellent case,†Swire says. “And I hope the outcome of this case will benefit other companies that I know are suffering similarly.â€
Although Tiffany’s case is the first significant lawsuit of its kind in the United States, eBay has managed to get itself out of hotwater in Europe. For instance, Switzerland-based Montres Rolex SA filed two suits in
2001 against eBay in Germany, claiming auctioneers were selling fake Rolex watches. eBay won the first round of that case, but the German Supreme Court currently is deciding whether or not it will revisit the
suit.
Ronald Coleman, partner at Coleman & Weinstein in New York, predicts more suits against eBay both in Europe and the United States because the site serves as the perfect place for counterfeiters to unload their wares. Coleman has represented several clients against eBay in an effort to
persuade the company to assist in halting the sale of counterfeit merchandise. But he says the company always has the same excuse.
“They claim they would be responsible and address the problem, except the number of participants in online auctions is too large,â€Coleman says. “It should not be enough for them to say that.â€
Going Once...
“But when a company creates a new industry, process or product, that company should live with the consequences,†he adds. “The marketplace eBay has created lends itself to the problem of counterfeiting. And I don’t think those issues have been successfully dealt with by eBay to the extent they need to be.â€
Coleman believes the Tiffany suit may pave the way for companies outside the luxury-goods industry as well.
“What Tiffany is doing has the potential to be the proxy for many mid-market brand owners who can’t afford to bring this type of lawsuit against a mammoth company like eBay, but who also are being damaged by the wanton abuse of trade-marks in this context,†he says.
“We are disappointed that Tiffany filed the suit, given that we have cooperated with its brand-protection efforts for several years through our VeRO program,†says Hani Durzi, senior manager of corporate communications at eBay.“Through VeRO, we have worked with Tiffany to develop substantial proactive monitoring efforts and given them the tools to report problem listings, which we promptly remove.
While we will continue to cooperate with Tiffany in these efforts, we will fight the legal action because its claims are without
merit.â€
“You have a company that is being damaged by the sale of counterfeit goods baring its name, and another company that is making money on that,†Swire explains.
“There is clearly something wrong with that picture.â€
At press time, a court date hadn’t yet been set. -
it would have bee interesting had cnbc purchased say..100 tiffany items, 100 pairs of seven jeans, 100 of this or that or something at random and then inspected them for authenticity. assumably, it would end up that 90-95% of those items would be fake and then they should have confronted ebay with those findings and seen what they would have said..
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From what I saw of the documentary, there was not really any discussion of bootleg and counterfiet items. The focus was more on the disgruntlment of feebay sellers.
I hope that CNBC did not allow eBay to hand pick the sellers they interviewed.
I cant believe the people interviewed from MovieMagic USA (incredible story) did not have any gripes with bootleg movies.
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