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I just had a number of my Abercrombie items on ebay cancelled by VERO. I was using Abercrombie stock photos (my mistake) on the ones that got cancelled. The ones I used my own photos for were not cancelled. The email ebay sent me says :"If you relist this or any other similar items on eBay, your account likely will be suspended."
Has this happened to anyone? Will I get suspended if I use my own photos to relist the items they cancelled?

The email said the auctions were terminated:
"because a copyright rights owner notified us, under penalty of perjury, that your listing uses a rights owner's image and/or copyrighted text without authorization."

I know I was shocked because I have never heard of Abercrombie closing down auctions before. Maybe this is the start of something new? I don't know, mayber I was just unlucky. There were 4 that they missed with stock photos, and I quickly replaced the photos with my own.
It is weird because if you just search "abercrombie" in any clothing category, 80-90% of the thousands of auctions that come up are using stock photos. Oh well, I can tell you I will not ever use them again!!!

They usually don't care if people use their photos but sometimes they like to target certain people, they do it to me from time to time, it's like the company wants to bother someone so they try to find a way to do it. Their pictures aren't copywritten from what I believe but I would try to argue with Vero, the email you got should have the abercrombie reps info so you could email them personally. Let me tell you, they pinpointed me for selling 7FAM jeans on ebay I am assuming b/c I was moving them very fast and at prices half of what others sell them for because they didn't say that they were fake or anything, and from what I have found out they don't have to give a reason so this is my only thoughts. So now I can't sell them on their anymore. I do once in a while in very small quantities though. I have also been pinpointed by evisu, once because I listed an item that I thought was real when in fact it wasn't, fine so be it, my mistake, but then I got authentic items and everytime I listed them I was VeRo'd. What I did with the 7FAM jeans was I waited about 2 weeks after the email from them and relisted them with different pics and only a few pairs at a time rather than the 20 I was listing, they didn't bother me after that.

I agree, you guys should contact them, I think that they are being petty and they are trying to make it difficult for you b/c the less you sell the more they sell, at least that's how they see it. I had the issue with the 7 jeans, they weren't counterfeit and they didn't use that as their excuse, they actually gave me no reason, and they only pulled half of my listings, not all which I thought was odd. I didn't use stock photos, I used my own too. I ended up having to put them up little by little so be aware that if they do that to you, doing it that way will be the way to get them sold. Once they have you blacklisted they watch you like hawks.

Ok, I see, either way, that is very petty, they are trying to make it more difficult for people to sell on ebay. I have been going through problems with Vero myself, Evisu doesn't want me to sell their items, they are authentic but they are giving me a hard time and now b/c of it ebay is reviewing suspension, I emailed them all to figure out what is going on and what to do, it's ridiculous, either way, whether it sells in their store, a wholesaler, bootlegger, or ebay, it's going to sell and I don't understand why they keep harrassing people like this.

any new info?????

bnt71354 wrote:WHATS GOING ON. I SELL AF ON EBAY, HAVENT YET BEEN CAUGHT, AND WANT TO PREVENT FROM BEING CAUGHT. I SELL AUTHENTIC ITEMS, BUT USE STOCK PHOTO. IF I USE MY OWN PICTURES AND DESCRIPTION WITH NOTHING OF AF'S WILL I BE AGAINST RULES.
HOW CAN I SAFELY SELL?
ARE THEY TRYING TO END ALL AF SELLING?

SO ARE THEY TRYING TO END ALL SELLING, ITS CRAZY SO MANY SELL AF ON EBAY. WHEN I TYPED IN ABERCROMBIE LOOK HOW MANY LISTINGS COME UP.
29055 items found for abercrombie in Clothing, Shoes & Accessories

WHAT DO WE DO?????

You can do anything against it, when they want to remove it, they remove it. But since you`re US based, sell authentic merchandise and use your own pictures and don`t use the A&F one or from other sellers.

It's not just AF it's a few different ones, and from what I see they target certain people and then you kind of get blacklisted and your items are the first ones that all of the reps go to, I am going through it now, they cancelled 18 of my auctions again and I believe I may be suspended. This time for pics, this is ridiculous, they are telling me to NOT relist AT ALL!!!! So I can't sell the 18 items that I have, I am stuck, I can't stand it anymore.

Are you selling current or past season Abercrombie? What has been targeted?

Are you confident in the authenticity of the items?

your not alone, I have had 3 companies go after me already! I had 7FAM jeans go after me, but I had 18 auctions up and they only cancelled 9 of them, the ones that had ended and people paid for already. They didn't give me a reason why, my items are real, I don't get it, then I had evisu which I found that one shirt was fake, I wasn't aware b/c it was the first time I tried to sell evisu so I understood, then evisu again with an authentic item, then just the other day True Religion! That was the last straw for me b/c the TR jeans that I have ARE real and I used pics from sites but not their site and I noticed that other sellers used the same pics and didn't get booted. It seems to me as though there is a blacklist or something b/c it's non stop. Now I got stuck with the TR jeans and have to find where to sell them. I had 12 but I sold 5 wholesale for not much more than I paid and then I am left with 7, I listed them on ioffer, I figured it was my only choice, hopefully they will sell. I did email vero b/c last time I dealt with them they threatened suspension. I told them that I tried to contact the manufacturers for all of the items to get more insight and got no response and I can't rectify the situation unless they get back to me, now I am pending suspension and it scares me b/c I can't afford that, this is my bread and butter! I gave Vero a piece of my mind telling them that I felt as though I was targeted and for this to keep happening to me means there must be a blacklist that my name is on the top of and I want to stop going through it. Haven't heard back yet though. I also told them that there are plenty of sellers who blatenly sell bootleg items and what not and they don't get hit, they keep selling and it isn't fair. Maybe you should email vero and see what they say, last time I talked to Chase in vero and he was very nice and understanding and as far as those items, you might as well forget about selling them on ebay b/c they will suspend you for it so stick them on here or on ioffer or something.

They definately have me on some list now! I just got 2 ralph lauren items vero'd. I have been selling them for 6 months with no problems. A very small picture that I forgot I had in the auction was their photo. I have over 100 items up right now and these were the 2 they found and vero'd right away. I thought I had gone through all my auctions to be sure none of them had photos that I did not take. Again, they left alone the auctions that had my own pictures on them. But now I am being watched by abercrombie and ralph lauren. All I can say to anyone out there still using stock photos is to watch out, because if they catch you once, they must report you to other designers right away.

As a Power Seller who has been suspended for life on ebay for various reasons, I can tell you my personal experience with VeRO. Take it for what it's worth. I sold fake Juicy's on ebay. After awhile, I got VeRO'd by Liz Claiborne. Their legal dept called me personally on my home phone, in fact.

Anyway, ebay told me that the only way for me to sell Juicys again on ebay was to get a letter of authorization from Liz Claiborne and fax that to ebay. To make story short, I had access to authentic Juicy's and I wrote Liz Claiborne to send me a letter of authorization if I provided them with all the paper work they wanted/needed. I did not mention that I had VeRO problem with ebay. I told them that I had heard about VeRO program and that I did not want to invest any money unless I could be sure I can sell on ebay. Liz Claiborne said "NO". They just did not care or want to hear it. Authentic or not, paper work or not, they didn't care. In fact, ebay told me that even if I bought it from Neiman Marcus and had recipt to prove it, I STILL could not sell on ebay because I did not have that letter from LC. It seemed to me that it was not a matter of authenticity but a matter of competition (against their authorized dealers) and bad image. And ebay is not going to go to bat for you because they would rather !@#$ off a little seller than !@#$ off LC and have them sue ebay. Lot more thoughts...but that is just one of my personal experience with ebay VeRO.

I get that. And I know who Tabberone is. But the point is...who is going to take all those steps? I certainly dont have the time or the will to pursue that avenue. Most on ebay dont either.

I'm scared to relist my Abercrombie stuff at all, even WITH my own photos, because they always threaten to revoke my Ebay account. Would it be safer for me to relist these items with my own pics under another Ebay ID? I am scared to relist at all but don't want to eat the money either. What would you do?

alist_fashions wrote:I agree, you guys should contact them, I think that they are being petty and they are trying to make it difficult for you b/c the less you sell the more they sell, at least that's how they see it. I had the issue with the 7 jeans, they weren't counterfeit and they didn't use that as their excuse, they actually gave me no reason, and they only pulled half of my listings, not all which I thought was odd. I didn't use stock photos, I used my own too. I ended up having to put them up little by little so be aware that if they do that to you, doing it that way will be the way to get them sold. Once they have you blacklisted they watch you like hawks.

How can they take your 7 auctions down if you didn't do anything technically wrong? You didn't use their photos and they were authentic? I am beginning to hate VERO.