richspsxparts wrote:"got ripped off" ... elaborate ? Paypal, in my opinion as a seller and a merchant, is safer to use than a straight merchant account. Paypal has seller protection. Merchant accounts don't really provide much protection during a chargeback.
Actually I disagree -I have my own merchant acct, I stopped using paypal 2 years ago and I dont miss it one bit. With a merchant account if you submit your proof of delivery just like paypal then you will be fine. However you must use signature confirmation instead of delivery confirmation. With that said, of course if someone uses someone elses credit card fraudlentlyand you ship goods to fraudster,then you will be liable for that amount. But i have had that happen to me with Paypal as well. Unfortunately if you take credit cards whether from Paypal or your own merchant acct there is a risk of fraud. With a merchant account you should apply the same principles as Paypal - ship to the confirmed address only. With a merchant account you can use AVS to check to see if the address given belongs to the card holder. When in doubt I always call the issuing credit card company to see if the info matches the info the customer gave me, I can also have them call the card holder to see if they did in fact make a purchase.
Personally, I much prefer my own merchant acct, I feel like I am truly in business for myself. When I used paypal I felt like I was at their mercy. I dont have to worry about my acct being frozen.