goWholesale

I order a lot of jeans thru I offer. The guy said he would ship them express mail to me for $70.00. Deal Made. I ordered on the 17th and now it's the 23rd. If he had express mailed it to me, it would be here. I have questioned him, but he just say yes, mailed on the 17th and gives me the confirmation number. When I look on USPS to track the package I receive the message...blah.blah USPS notified by electronic mail to expect package on Dec 17th, blah, blah. I am wondering if I should give it a week or so, or try to get my money back thru paypal? I know I should not wait longer than a month to file a complaint.

Doesn't priority mail only take 2-3 days too??

Thanks for the number, but they say the same.

That worked too!!! They said "Priority mail is running behind" I guess this is good, since I have no package yet. It is Christmas.

Thanks for the help ArtBroker!!

If you have paid for Express, and he notified them about the shipment, supposedly printed a Shipping label, then where Priority Mail came from? You should be refunded the difference in shipping costs. And he has to have at least Delivery Confirmation Number, nobody sends a lot of jeans with no tracking/confirmation at all.
IMO, it is a red flag here. I would not wait too long before filing a complaint, especially if you did not use a CC.
Good luck,

Julia

shopgreatvalues wrote:Based on your post (I have not gone to that web site to check it), this is totally unacceptable. First, your seller lied about the shipping method, and then it is taking an unreasonable amount of time for delivery using the slower method.

The user who said that the USPS is slow is B.S. I use them all the time, holiday and non-holiday and they always are prompt in delivery. So much so that I guaranteed everyone a X-Mas delivery as the risk of being wrong is close to zero.

I have been tracking all my packages, and they all are being delivered promptly.

I would demand a full reimbursement on the S/H charge or I would send them back at the owners expense siting they arrived too late. If the seller doesn't agree, I would neg this piece of !@#$ seller.

I shipped 3 packages Priority on December 20th. One each to PA, GA and NY. The one to PA arrived on the 22nd, but the ones to GA and NY have not shown up yet. The one to PA was an order, the ones to GA and NY were gifts. I forgot to put conformation on the gifts, but I am 100% sure those people are not telling me that they have not arrived and they actually have. I don't think the USPS is running "that" behind though, maybe a day or two. The guy at the post office did tell me all three packages should arrive by Christmas Eve, because it was running a little slow. So, I had warning that it could be a day or so beyond the 2-3 day priority estimate.

I'd give this guy until after the holiday (like the 26th) and if your order had not shown up by then, nag the !@#$ out of him. If he said he sent it Priority on the 17th, you should have had it by the 22nd-23rd even giving them a day or so for being behind.

Buyer Question How much total is it to buy 1 lot (30 Pairs) with overnight delivery? Dec 16 13:15PDT
Seller Price per Unit: $24.00 Qty: 30 Shipping: $90.00 Total: $810.00
depends on your ZIP code! it weighs about 30 pounds.and my zip code is 90005. so find out your shipping cost from usps.com pants. i just guessed shipping cost but you will be paying actual shipping
Dec 16 13:41PDT
Buyer --Declined-- Dec 16 18:24PDT
Buyer Question: What sizes do you receive? Dec 16 14:06PDT
Seller Price per Unit: $24.00 Qty: 30 Shipping: $70.00 Total: $790.00
you will get 00r,0r,2r,4r,6r,8r,10r i will mix it well for you
Dec 16 14:08PDT
Buyer --Declined-- Dec 16 18:36PDT
Buyer Question: One more question, How many pairs do you have? Dec 16 14:31PDT
Seller Answer: I have 40 boxes of 30 pants each box
Buyer --Declined-- Dec 16 18:36PDT
Buyer Price per Unit: $20.00 Qty: 30 Shipping: $70.00 Total: $670.00
Dec 16 18:33PDT
Seller --Accepted-- Dec 16 18:46PDT
Buyer Question: Still no jeans Dec 23 14:56PDT
Seller Answer: 9105 1288 8230 0117 6436 14 ur track number shipped on 17th
Dec 23 15:01PDT
Buyer Question: Look I don't want to bother you anymore than you want me bothering you. But, you said you would ship the jeans express mail. If you had, they would be here. If you didn't I wish you would just tell me so I can stop worrying about it. I know priority takes 7-10 days and flat rate take even longer. I'm trying to start a business and I do need suppliers, but I need ones that I can depend on. Dec 23 15:17PDT
Seller Answer: I sent it priority. but look at your offer. where does it says express mail?? i would have shipped it express if i knew clearly you wanted it.
Dec 23 15:22PDT
Buyer Question: Okay, I am getting Dec 24 10:24PDT

I paid thru paypal with my bank account debit card. Will it be easy to get a charge back.

I also was contacted by a lady thru ebay who has also ordered from the same person thru IOffer. She ordered 10 pairs of jeans for $270 and only received one pair of size 10 jeans. She asked me if I had received my order yet, which I still haven't. This guy is very sketchy!!!

If I don't receive my shipment by Tuesday, December 28, 2004, I will be doing a chargeback on paypal for a refund of my money and reporting you to I Offer for fraud and to the wholesale forums so nobody will buy from you . I was contacted by another buyer that said she purchased 10 pair of jeans from you and only received one pair of size 10 jeans for $270.00. She will probably be reporting you also. I would recommend you find out where my package is and find out when I will receive it, and I better have 30 pairs of jeans. Charlene

I ask you to wait until end of this month.

That lady, i maybe mistakenly sent another package to her and sent 10 pairs to someone else.

I sent her mail that i would give her refund as soon as find out where I mailed that 10 pants out



but.. as i said.. im not the guy who does not send stuff out.

you have your tracking number and I can prove that i sent it.

this issue has nothing to do with the lady who got one pants instead of 10.

i mailed all my buyer if they received 10 pair by accident. im waiting for their email.

I can give you a refund for overage shiping cost. but. goods is on the way to your place.

as I shipped it priority.

Im not fraud. Im not liar.

I understand you getting mad about late mailing. but I am also mad to this post office for being dalayed.. this time of period is not good for shipping .. holiday seasons always delays.


but I promise I am not fraud. I sent out your pants. it is on the way.

Please understand my situation as well.


give me your track number one more time , I'll go check it with post office after christmas day


Im really sorry again. but I ask you not to do any report yet just becuz the mail is being delayed..

happy holidays..

Still waiting




[/quote]

Sorry, I forgot to add: if a seller had sent you one pair of jeans instead of 20, or just an empty box, you are out of luck with PayPal Buyer Complaint process. That's why it is recommended to use a CC.

Julia

You are protected with CC or bank debit card.

The bank will have you fill out paperwork or Error Resolution Forms if you state that there was fraud involved.

They will credit your account back and investigate the incident and make a determination based upon the findings. If they find fraud was involved, you keep your money.

If they find no fraud, they take back the credit.

Hope this helps.
RK

Well I finally got my jeans...all 30 pairs authentic with tags Now, I just have to get a refund on my overcharge on shipping!!!