Hi,
I contacted a pretty well-known and established computer games supplier in the UK and asked for their price list. The supplier refused and said that he does not do business with individuals / small businesses.
I have NOT told him that I intend to make a large investment in the business as I am in the process of opening up 2 big retail stores in central London and also selling games on-line as an e-tailer. I also have a fairly large warehouse in central London where I can stock the games.
What do I do now as I really want to do busines with this supplier as he always has the latest and cheapest stock and is very reliable.
Shall I contact him again and convince him that I intend to heavily invest in the business and I am confident of meeting his minimum purchase ??
From the supplier's perspective, what other reasons could there be for him to refuse me ??
If delivery of the goods to a smaller business is a problem then I will be willing to get one of my own men and transport to deliver the goods from the supplier.
What kind of contractual agreements (short and long term) do big-time suppliers have with their customers ??
Thanx guys your help on this matter will be much appreciated.
Thanx
goWholesale Forums » Wholesale Buyers » General Chat
Been refused by a supplier ..........Please help me......
7 posts
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Let them know your exact plans. If you have signed leased, let them know that. Also let them know the approximate value of your opening order. If that doesn't work, you'll just have to look elsewhere. You might also ask, if you are refused again, about a major wholesaler customer of this distributor so you could contact them.
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If he said that they won't deal with "individual/small businesses", then no matter how much you say won't make a difference unless you were a huge outlet. Obviously they will only deal with distributors and those distributors are those you have to purchase from.
Most game companies and other electronic companies will not deal direct with a business and you got to go through one of their distributors/wholesalers. -
Thanx for the replies guys.
PETE : What do you mean by signed leased.
AROMA - BARGAINS : If I am willing to meet their minumum purchase requirements and also any long-term requirements they may have, what are the exact reasons for the supplier to not do business with an individual ??? I dont understand how this works ?? -
H3R013 wrote:Thanx for the replies guys.
PETE : What do you mean by signed leased.
I am in the process of opening up 2 big retail stores in central London.
For the stores. -
The reason why is because they wish to protect their products prices usually. If they sold to everyone who would meet their minimums then anyone could buy direct and get it at the best price. In turn people will start marking down prices to compete with each other bringing down the market for the products. By only selling to a certain distributors and such they gaurantee no one is going to get there products and start selling them at rock bottom prices or causing any trouble.
Of course this might not be the case and the company simply just does not deal with new companies or individuals since they don't want to deal with any issues, they got to many customers all ready, they only deal with sure deal customers, big names, etc. Also during the months closer to holidays it might happen that they will stop taking orders and customers as they are booked ahead of time.
It doesn't happen often, but some wholesalers do stop taking customers and only will take on new clients if its a big time customer. Company I worked for was working at capacity for a long time, they couldn't keep up with the orders and it was considered to not take in anymore accounts for several months. They didn't and expanded in every area so such things did not have to happen but it was seriously considered. A couple small time customers were turned away just because we had bigger clients to deal with.
But who knows, it could be many other things. There are some wholesalers/manufacturers who are like shoe salemen with making sales while some companies are very tight. -
I suggested the leased to prove you are not planning to sell only on the Internet.
Actually, you should direct your questions to the firm's sales manager. You either need to sell them on your business or ask for them to point you to one of their current customers, from whom you could purchase.
This is pretty basic stuff. If you can't convince them you are a legitimate customer for their products, you just need to move on. You can't force them to sell to you. They may not like the color of your eyes, they may sell only to stores on the north bound right hand side of 4 lane roads, if that's what their policy is, so be it.
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