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Overstock.com now has auctions!! What do you think??.

51 posts

  1. misstinywiny

    Joined: July 2004
    Posts: 119

    I just went to overstock.com and saw that they now have auctions. Has anyone tried selling anything over there??
    I havent signed up yet , I thought I'd jump over to the boards to see if anyone knew.

    I know they wont be able to compete with Ebay, but I think they may be a good alternative for additional income. They should have decent traffic, I only looked at some of the auctions in the clothing section but looks like they are getting bids, well at least a lot more than what I usually see on Yahoo. I'm gonna sign up now and list a few things and see how it goes.
    Posted 5 years ago  |  Login or Register to Reply
  2. cxm322

    Joined: December 2003
    Posts: 1,167

    Good luck to them but AMazon could not do it and Yahoo can barely do it either.

    This is a very interesting topic I wish I knew more about.

    Why can no one steal significant marketshare from ebay? Is it because they try and fail or because they never tried to steal marketshare from ebay in the first place?

    If they tried and failed, what might they have done wrong?

    I would love to get answers to these questions.

    I'll bet there is a harvard business school case study on this but who knows. i will go there and look around and see if there are any case studies worth buying on this subject.
    Posted 5 years ago  |  Login or Register to Reply
  3. misstinywiny

    Joined: July 2004
    Posts: 119

    I just found out they were launched September 24th, just a few days ago and already they have a decent amount of bids. I'm impressed. They say they are looking to challenge Ebay. Here's a news release on their launch.

    I like what they are saying about building a better auction site with the sellers in mind.
    http://auctions.overstock.com/cgi-bin/m ... opicID=122
    Posted 5 years ago  |  Login or Register to Reply
  4. mason

    Joined: June 2003
    Posts: 497

    I got a call from one of there team members about a week before they opened. They wanted me to sell on there. They told me they have about 10 Million to be spent in advertising before christmas (so watch for there T.V. ad's)

    But honestly, do you guys really think they'll take even 10% of ebay's business? How about 1%?

    The reason why ebay's on top IMHO and will stay there is because they treat there customers like gold. Sellers on the other hand are a dime a dozen. They'd rather Keep 1 buyers vs 10 sellers. This kind of service keeps buyers coming. Plus they advertise on TV all the time and always have that catchy beat in there commercials :)

    Another reason is they're established and most buyers like that security that they're here today and will definitly be here tomorrow.
    Posted 5 years ago  |  Login or Register to Reply
  5. cxm322

    Joined: December 2003
    Posts: 1,167

    Mason. I do not think it will work but I DO think it has potential to work because they are already positioned in the deep discount/cheapskate market. I believe this is at least one of 2 of ebay's largetst market. The other one being antiues/collectibles/unique (which oversock will have a hard time competing with).

    But the things you pointed out are obvious. No one is doubting that ebay is well-known and well-established. The question is why is that so hard for other large companies who have the money to hire the proper and adequate mgmnt, marketing, and customer service departments.

    I am looking for the reason why others have failed stealing even 1/100th of a persent of marketshare from ebay (ie, amazon, yahoo, ubid, etc.)

    The only one I know of that did not seem to deviate from the auction busines to stay afloat is bidz.com. They seem to hold their own very well. Not sure if they ever started with the goal to be the other big auction site, though. htey definitely are not a big ebay rival but they have survived at what they are doing for a good while now. And as far as I know bidz was started as a pretty small operation.

    But did you notice? If you go directly to their home page
    ( http://www.overstock.com ) you'll see they decided to go all out make their auction section the homepage instead of their regular shopping section. This is a pretty bold move in my opinion. Brand new customers to their site may get the impression that they are mainly an auction site. Given a lot of circumstances, this could be a very good thing or a really bad thing. They have balls, I must say.

    Such a move makes it seem that they have a plan that they are confident in. The only question is do they really have a good plan and the resources to roll it out or are they just setting themselves up for exceptance into the "Ebay's Failed Competitors Hall of Fame"?

    This is really exciting now that I think about it! I'll never sell there but I am always looking forward to seeing ebay having a major competitor someday. The antiques/collectibles market will be hard to steal but overstocks may be able to position themselves well in the discount auctions market.

    We'll have to wait and see.
    Posted 5 years ago  |  Login or Register to Reply
  6. cxm322

    Joined: December 2003
    Posts: 1,167

    Very odd. I went to their homepage agian and they started me at the shopping section instead of the auction section like before. Perhaps they are testing it.
    Posted 5 years ago  |  Login or Register to Reply
  7. misstinywiny

    Joined: July 2004
    Posts: 119

    I dont think they will make much of a dent in Ebay's business but I think they may be able to a better job than Yahoo. Personally I've bought a few things on Overstock before.Thats usally the first place I look when i'm in the market for home furnishings.

    One of my first wholesale purchases was from there BtoB site, i dont even know if they have that anymore. When I used to work in a law office I hate to admit it but myself and the other paralegals and secretaries spent a lot of time online at Overstock.com or Smartbargains.com. They get a lot of press all the time, Every time I read something in magazines or see it on tv about the best places to shop online their name has almost always been mentioned. Mind you this is just for Overstock itself.
    I noticed a few weeks ago that I was seeing their tv ads a lot more, They have a catchy lttle ad themselves about the Big O. I usually see them on Lifetime TV, I guess they were trying to target women shoppers, I guess thats no coincidence that the majority of auctions with bids are in women's apparel. Thats right up my alley.
    Its too early to tell but I dont think they'll ever really be able to compete with Ebay but I think maybe they have a chance at being a better auction site than Yahoo or Amazon.

    There's one thing I noticed when I signed up, everyone must put a credit card on file. I am fift fifty on this, well maybe 70/30. I like it that it may deter those who want to just bid just for the fun of it. There's too much of that on ebay already. On the other hand some genuine bidders may be put off by this. But I should also say that I read on the Ebay boards a while back that Ebay was thinking about doing this sometime in the future, currently they only ask sellers and people with free email accts like yahoo and hotmail to put a credit card on file when they sign up.
    Posted 5 years ago  |  Login or Register to Reply
  8. mason

    Joined: June 2003
    Posts: 497

    I agree with ya! I also think (given time) they'll probably be the closest thing to competition for ebay. As you said they already have that reputation of getting great prices. With the addition of the auctions, its a win-win for them :)

    I'm not sure if i want to sell on there though. Maybe down the road when they start advertising :)
    Posted 5 years ago  |  Login or Register to Reply
  9. cxm322

    Joined: December 2003
    Posts: 1,167

    Its too early to tell but I dont think they'll ever really be able to compete with Ebay but I think maybe they have a chance at being a better auction site than Yahoo or Amazon.


    Well it won;t take much to surpass Amazon's Auctions because they are virtually non-exostennt at thei point. In fact, I have no idea why they don't just take the auctions section down.
    Posted 5 years ago  |  Login or Register to Reply
  10. misstinywiny

    Joined: July 2004
    Posts: 119

    Well I just listed my first item on Overstock. I am testing the waters to see what happens, I wont put up 100 auctions llike I do on Ebay. I guess I'm conducting my own little experiment. I'll probably do 2 or 3 more. I must say that I liked the listing process. It is definately very seller friendly. I like this little feature in particular; On top of the box with your selected payment methods they put this notice: The seller will only accept the following payment methods: (if you cannot make payment with one of these methods, please do not bid on this item)
    Not sure if bidders will read this though as no matter how many times I put it in my auction there is always someone who wants to send another type of payment.

    Well the item I listed was 9.99 - the listing fee was 23 cents. I wonder how much the fees will be if this thing turns out to be a success. They are using the fact that they have low listing fees to attract sellers but I wonder just how long that will last.
    Posted 5 years ago  |  Login or Register to Reply
  11. misstinywiny

    Joined: July 2004
    Posts: 119

    There a few kinks on Overstock that I think they should have worked out before they launched. The main problem is they dont have a bulk lister.
    They have something called the O Lister that is in beta testing that was released to some people. The help page said the OLister is supposed to be on my home page but I cant find it anywhere. I found out on the message boards that it is in beta testing. They need to get this straightened out in a hurry. I cant imagine anyone sitting there and listing tons of auctions. I did 5 and it seemed like it took forever. I am used to listing the same thing automatically with a click of the button. Hopefully they will have this worked out in the near future but I have to cut them a little slack I guess for a 5 day old auction site. They actually have customer service by phone, I wonder how long that will last if they ever take off. Well there seems to be some buzz about them, I went to a coulple of other auction boards and people are talking about them. Albeit sellers, but they are talking.

    Here is a question, Ebay doesnt allow for outside sales but how about promoting another auction site?
    Posted 5 years ago  |  Login or Register to Reply
  12. mspacman

    Joined: January 2004
    Posts: 338

    << As you said they already have that reputation of getting great prices. With the addition of the auctions, its a win-win for them >>


    Reputation with whom? I've bought household furnishings and bedding from Overstocks.com and didn't think they were particularly good deals. I stopped even browsing their website a year ago. It was mostly junk at slightly-below retail prices.

    Low seller prices might bring in people and it might be the kiss of death. When seller prices are low a site gets flooded with garbage that buyers get tired of wading through.
    Posted 5 years ago  |  Login or Register to Reply
  13. mspacman

    Joined: January 2004
    Posts: 338

    Oh, and the few electronic items I bought there turned out to be refurbished junk that was awkward to use and had poorly designed features. Like a phone/answering machine I paid $100 for. What do you bet they start having lots of "house" auctions of all their refurbished electronic junk?
    Posted 5 years ago  |  Login or Register to Reply
  14. artbroker

    Joined: June 2003
    Posts: 1,760

    The companies that use credit cards to sign up is a verifying process. Within minutes they can know if the registration address is the same as for the billing address for the credit card.

    I saw Patrick Byrne on CNBC talking about the law suit with Tiffanys. I guess Overstock lost. He admitted that as soon as they found out the product was counterfeit, they refunded everyone the money. But still had the lawsuit to deal with.
    Posted 5 years ago  |  Login or Register to Reply
  15. misstinywiny

    Joined: July 2004
    Posts: 119

    Well, I cant complain, I have been happy with the purchases that I have made from Overstock. I have bought miostly home furnishings not electronics. As a rule I never buy electronics online. These things have too many potential problems, I want to know that if there is a problem, I can take it back immediatedly, get someting else or my money back immediately. I have been a happy Overstock customer. I guess eveyone has theit own definition of whata good deal is. If its less than the retail prices in my neck of the woods then its a good deal to me.

    The item I listed on Overstock I also listed on Ebay.I have one bid on the item on Overstock, no bids yet on Ebay.
    This is going to be a an experimental phase, I think its way to early to start bashing them. I mean they are hardly a week old in the auction business.

    And lets not start talking abouot fakes, as most of us already know Ebay is Fake City Heaven. I know of more than a few Ebay power sellers sell counterfeit goods. Most of the electronics on Ebay is refurbished goods as well.

    personally I think it will work out for them, I bet you in another 2 years or so Ebay will be trying to buy them out of the auction business.
    Posted 5 years ago  |  Login or Register to Reply
  16. mspacman

    Joined: January 2004
    Posts: 338

    <<< I have been a happy Overstock customer. I guess eveyone has theit own definition of whata good deal is. If its less than the retail prices in my neck of the woods then its a good deal to me. >>>

    I bought a white rocker for my porch from them for $100. Later I saw the identical chair at Walmart for $60. Good deal?

    I haven't said anything about fakes there and I have no idea how their auctions will go, although I'm doubtful that they'll be any kind of threat to eBay. My guess is that eventually they'll auction off their own house goods, making it difficult/impossible for the little guy to compete.
    Posted 5 years ago  |  Login or Register to Reply
  17. mspacman

    Joined: January 2004
    Posts: 338

    I just browsed the Overstocks.com auction site. Saw lots of dropship junk and lots of LV fakes, complete with hundreds of lines of keyword spamming. Enjoy! LOL
    Posted 5 years ago  |  Login or Register to Reply
  18. heheboy2004

    Joined: May 2004
    Posts: 225

    Here's some story from the other side of the world.

    eBay has recently aquired the biggest online auction site in China - http://www.eachnet.com. eachnet was actually a copy cat of eBay, the founder of eachnet came from US and made an online auction site almost exactly like eBay. In the past 3-4 years, eachnet has been very successful (well, the only successful) online auction site in China.

    Everyone thought that by buying eachnet, eBay would instantly dominate the Chinese online auction market. Guess what happened? There's now another kid in town, another online auction site taobao.com has grown more than 700% last year and surpassed eachnet (or eBay China). I actually know some friends who used to sell on eachnet now switched to taobao.com

    There's no secret to taobao.com. They have the same service as eBay China, but it's totally free of charge. The conclusion is: eBay is not unbeatable, you just need to try really hard.

    One last comment, taobao.com is owned by alibaba.com, and I'm assuming many of you guys already know what alibaba.com is.
    Posted 5 years ago  |  Login or Register to Reply
  19. mspacman

    Joined: January 2004
    Posts: 338

    <<< There's no secret to taobao.com. They have the same service as eBay China, but it's totally free of charge. The conclusion is: eBay is not unbeatable, you just need to try really hard. >>>

    If it's free of charge, how do they make money?
    Posted 5 years ago  |  Login or Register to Reply
  20. neon

    Joined: January 2003
    Posts: 567

    Since it is free to list, think of the !@#$ that is listed there!? :roll:
    Posted 5 years ago  |  Login or Register to Reply
  21. heheboy2004

    Joined: May 2004
    Posts: 225

    mspacman wrote:<<< There's no secret to taobao.com. They have the same service as eBay China, but it's totally free of charge. The conclusion is: eBay is not unbeatable, you just need to try really hard. >>>

    If it's free of charge, how do they make money?


    They're owned by alibaba.com, which is a B2B platform. The founder and owner of alibaba.com has said that they don't plan to make money with taobao.com in the first 3 years. Basically they just want to kick eBay China out of the market. :twisted:

    Another thing, they post ads on taobao.com, tell sellers to go look for products on alibaba.com, which I think works perfectly well since alibaba.com is the largest B2B web site it's owned by the same company.
    Posted 5 years ago  |  Login or Register to Reply
  22. heheboy2004

    Joined: May 2004
    Posts: 225

    neon wrote:Since it is free to list, think of the !@#$ that is listed there!? :roll:


    I don't know why but the site is kept well organized, no $@$# listed there. I guess the admins must be doing a super great job.

    I wish you can read Chinese so you can go take a look yourself. In my opinion it's simply better than eBay China.
    Posted 5 years ago  |  Login or Register to Reply
  23. cxm322

    Joined: December 2003
    Posts: 1,167

    mspacman wrote:Reputation with whom? I've bought household furnishings and bedding from Overstocks.com and didn't think they were particularly good deals. I stopped even browsing their website a year ago. It was mostly junk at slightly-below retail prices.


    Well, that may be true that you do not like them but the fact is that overstocks has a positive OVERALL reputaion with online buyers.

    There are TONS of people who hate ebay but overall, eBay has a positive reputation with online auction lovers.

    IOW. it does not matter what your perception is of them, it matters only what the majority of their other buyers think of them. Given their success with the straight selling part of the site, I would venture to guess that most people who did business with them do not have the same perception you have.
    Posted 5 years ago  |  Login or Register to Reply
  24. cxm322

    Joined: December 2003
    Posts: 1,167

    mspacman wrote:<<< I have been a happy Overstock customer. I guess eveyone has theit own definition of whata good deal is. If its less than the retail prices in my neck of the woods then its a good deal to me. >>>

    I bought a white rocker for my porch from them for $100. Later I saw the identical chair at Walmart for $60. Good deal?


    That's because overstock.com is smart when it comes to consumer persption of their brand (and therefore their products). They call themsleves overstock.com and all they focus on is low prices. they might even have soem loss leaders just to make a first-time sale and get you to be a repeat buyer. But overall, it is a lie. They are not any cheaper than most other bigbox retailers. It's all in perception. tell them it's the cheapest and if you do it right, they won't even question it. they'l just buy it and fell good because they believe that they got the best possible deal.

    I do this on one of my retal websites and it work better than anything else I have ever tried. My prices are about the highest you'll find on the net but I make the same sales as I did when I was offereing much lower prices.

    Anyhow, this thread seems be turing more into a consumer bashing of overstock.com rather than a discussion on the future of their nerw auction site.

    I think the chances are slim that they will make a dent in the online marketplace market but I also think that they have just as good a shot as any of the others that have tried.

    HOWVER, I must say that the act atht they say that they plan on advertising heavily for xmas yet they only have a beta version of a bulk lister that is hard to find is not a good start.

    We have less than 90 days until xmas and less than 60 days until the peak xmas shopping season officially starts. How on earth do they expect to get sellers to try it and to heaviliy populate the site and get comfortable with it in such a short period of time.

    I am now beginning to wonder if they are just another failure waiting to happen. They seem to have not planned properly already for the xmas season and that could very probably indicate that their overall goals are probably out of whack as well.

    They've got the brand, but it's possible that they don't have the brains.
    Posted 5 years ago  |  Login or Register to Reply
  25. mspacman

    Joined: January 2004
    Posts: 338

    << HOWVER, I must say that the act atht they say that they plan on advertising heavily for xmas yet they only have a beta version of a bulk lister that is hard to find is not a good start. >>>

    What's also not a good start is the way their search engine can't filter out keyword spamming. I've tried to find several different things there and came up with the same worthless hits each time. Dropsellers of Chinese trinkets with dozens of keywords like Pamela Anderson in an auction of cheesy teacups.
    Posted 5 years ago  |  Login or Register to Reply
  26. mspacman

    Joined: January 2004
    Posts: 338

    << There are TONS of people who hate ebay but overall, eBay has a positive reputation with online auction lovers. >>>

    I think that's because eBay's core promise -a genuine auction site- is kept. People hate their customer service or fees, which, IMO, are side issues that don't detract from the overall positiveness of the site. But you are correct, Overstocks.com to date has been successful. What does that say? IMO, just that most people don't shop smart. Because their core promise -low prices on quality stuff- really isn't true.
    Posted 5 years ago  |  Login or Register to Reply
  27. bkenn01

    Joined: January 2004
    Posts: 511

    I would like to see someone take a peice of Ebays pie, I agree with the earlier post that the reason they are most successful is their customer service for the buyer.

    In my opinion Ebay does not treat sellers very well. I have only sold a few items on EBay mainly because it is difficult to profit.

    Ebay needs to crack down on the sellers who are selling bootleg dvd. I see people on here complaining all the time about Vero for clothing. I never see bootleg dvd sellers on here whining.

    They also need to crack down on the rediculous shipping rates being charged. I saw one auction in which a person is chargin $379.00 shipping on 200 public domain movies. That is rediculous. This is what destroys the market for EBay.

    If you read the last topic I posted it is very telling. Many wholesalers and manufacturers do not like Ebay mainly because of the deceptive tactics being used to sell there products.
    Posted 5 years ago  |  Login or Register to Reply
  28. mspacman

    Joined: January 2004
    Posts: 338

    <<< They also need to crack down on the rediculous shipping rates being charged. I saw one auction in which a person is chargin $379.00 shipping on 200 public domain movies. That is rediculous. This is what destroys the market for EBay.

    If you read the last topic I posted it is very telling. Many wholesalers and manufacturers do not like Ebay mainly because of the deceptive tactics being used to sell there products. >>>

    BKenn, aren't you the one who posted on another thread that "if the cost plus the shipping is still a great deal, what's the problem?" This was in reference for someone selling trinkets for $1.99 plus $69 shipping. Clearly the people who buy those DVDs think it's a great deal even with the shipping. Such sellers aren't ruining anything from anyone, no one has to bid on their auction. Of course, what you're calling "deceptive practices" I call "fee evasion." That's the real problem, IMO.
    Posted 5 years ago  |  Login or Register to Reply
  29. bkenn01

    Joined: January 2004
    Posts: 511

    Yes I did post that. That is from a buyers perspective. I mainly buy on Ebay.

    I have given it a little more thought though after reading the info that I posted about manufacturers concerns. I do think it hurts the image of the product and retailers in general.
    Posted 5 years ago  |  Login or Register to Reply
  30. cxm322

    Joined: December 2003
    Posts: 1,167

    mspacman wrote:Overstocks.com to date has been successful. What does that say? IMO, just that most people don't shop smart. Because their core promise -low prices on quality stuff- really isn't true.


    You are exactly right. But it does no good to rebel against it (as a seller, that is). Just go with it. As long as your pricing is not ridiculously high and your site conveys trust, then you will make good sales.

    =========================

    That said, I am still holding the opinion that Overstock auctions may be yet another poorly planned venture with unrealistic goals.

    -No bulk lister
    -No SPAM filter
    -No fee avoidance police
    -Less than 2 months until the xmas shopping season officially begins

    This all sounds like a bad deal anymore.
    Posted 5 years ago  |  Login or Register to Reply

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