Popular Searches: clothing, electronics, jewelry, accessories, purses, gifts, general merchandise, apparel, fashion jewelry, handbags, liquidation, wholesale, dropshipper

Posts Tagged ‘SmallBusinessDelivered.com’

Three Vital Managment Tips For Your Small Business

by SmallBusinessDelivered.com on September 9th, 2009
No Comments »

These are important to keep in mind at all times. 1. Set the tone at the top Do you shout at your employees? Are you always ducking out of the office early? Monitor your actions as the owner of your small business. Employees follow your lead. If bad behavior is acceptable for you, then it will be seen as being acceptable by those who work for you. The tone starts right up with you the small business owner and travels downhill. Show respect, tolerance and have patience with those working for you. If you as the leader do not show... Read more »

Filed under: , , ,

Resolve Customer Service Issues With Empathy

by SmallBusinessDelivered.com on September 9th, 2009
No Comments »

Customer satisfaction levels can actually increase based on how companies handle customer complaints. A problem or issue does not define the staff or the company. How it is handled does defines the staff or company. Customer complaints often stem from the customer not feeling understood. They feel they are being treated like a number or a widget, and not like a real person with real frustrations when issues arise. Feelings of alienation set in when customers don’t feel listened to. When the statements “It’s our policy to…” or “It’s not our policy to do that” comes into play, any relationship... Read more »

Filed under: , , , , ,

goWholesale Email Alerts

Enter Your Email Address