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Posts Tagged ‘best practices’

How Your Competition is Marketing Online

by Jonathan Staley on August 25th, 2009

Would you be interested in understanding how your competitors and peers are marketing their companies online? goWholesale is currently conducting a study to uncover best-practices and assist companies in the wholesale industry with doing business online. As a survey participant you will receive: A chance to win a $10 iTunes gift card Exclusive access to the preliminary results, benchmarking their company to the competitors and peers An invitation to the Proven Online Marketing Tactics For Wholesale Companies webinar The survey will take less than five minutes to complete. All responses will be confidential and only shared at an aggregate level.... Read more »

Four Best Practices for Increasing Customer Loyalty

by John Connor on January 28th, 2008

The best methods to improve your customer service are practices identified by a national "mystery shopper" company. You can use these tools that were found while performing over 175,000 service, quality, and cleanliness evaluations of businesses all over America. 1.) Solve Small Problems on the Spot: Near my house is a Speedy Stop convenience store, and I stop there a couple times a week for coffee. Last week I was in there, and as I got to the counter and reached for my wallet, I realized that I’d forgotten it! There was a line behind me, I was embarrassed, and... Read more »

The Resolution Quandary

by Rebecca Button on December 31st, 2007

Do you know anyone who actually achieves their new year’s resolutions? And I don’t mean the resolutions like "I won’t eat chocolate for a week." I’m talking about the long term, takes-the-entire-year resolutions. You do? …………….Really?…………… I don’t believe you. Well if you truly do, or you are one of those amazing people, that’s wonderful (and thanks for making the rest of us look bad). But if you are like me (and the majority of the population) if you even bother getting around to jotting down a few resolutions the likelihood of them coming to fruition are about as good... Read more »